Winckley stays was disappointing, given its 5* status, and its wonderful restaurant on the ground floor, Aven, which was outstanding. 1. not that easy to find in the evening drizzle (small sign next to door only); 2. the room (Den) upstairs was close to the restaurant toilet, which meant that every time someone used that, the door to the room rattled; 3. the room was very hot, with no air con; 4. overlooked on all sides 5. limited toiletries - no conditioner or body lotion. 6. temp control knob on shower was broken. So, my high expectations were not met, which is a shame, as the area is lovely and close to the station; the staff are all great; and to repeat, the restaurant is wonderful. Certainly, want to eat there again, but dont think I will stay

Ok but you can hear noise from other rooms

Lovely property, everything was described. Would have happily stayed longer.

Room was very clean with amenities available, staff were very friendly and responsive and free parking was available in front of property. Would recommend

Really good choice for a stay in Preston. Quiet area between the park and city centre. Room was spacious and had pretty much everything you need for your stay. Definitely recommend and would stay again.

Room exceeded expectations and was kept spotless throughout. Location also better than expected.

Room was clean

Was a really comfortable stay

Beautiful room, we were in the Secret Garden apartment which was a very kind free upgrade from the Bond room we booked. Beautiful copper bath in the main room, nice and romantic. Rally big bathroom and shower with plenty room for 2 people. We will definitely be staying with them in the future and we may also try the lovely Aven restaurant they have on the ground floor. Lovely staff and apartments kitchen pretty well equipped, only thing missing is a small oven or airfryer, one of those would complete the rooms amazingly.

Another great stay, polo club room, clean and well equipped

Kitchen fully equipped

Room was nice. Only complaint was that the windows need some modesty frosting in the lower panes.

2nd visit to winckley stays, 1st time in the Rose. Great place, quiet and clean, kitchenette a plus and ideally located for preston centre and local bars A++

room was very nice but not well enough equipped for self catering - No toaster No table Huge bed which meant no space in the room (comfy bed though!) Towel rail in bathroom didn’t work No window to see out of - frosted glass

Excellent facilities. The beds and pillows were very comfortable and the entire property was immaculately clean. The kitchenette area was perfectly adequate and well stocked.

Much more basic than pictures imply.

My expectations were high for the way it was described. Sorry Winckley Stays but Unfortunately underneath the bed had crisps and plastic wrapping not been cleaned fully even though the bed is on legs. The carpets are very tired and lots of spot marks also very wrinkled, the carpet had ripples like it hadn’t been stretched and fitted correctly. The bed was comfy but unfortunately the bedding is PolyCotton not luxurious. I had to fix the blackout blind which couldn’t be opened because the chain break was catching in the roller. The smallest toiletries In The world only enough for one person one shower not adequate for 2 Adults sharing the room. The Kitchenette had no fire protection even though there is a double induction hob and toaster to use. No fire exit information of what to do in case of a fire. Other than this a fairly peaceful sleep.

no privacy you can hear everything

A great stay! The instructions for the self service access are really clear and whilst we did have an issue with the code for the lockbox with the key room, we called and the concierge on the phone helped us instantly. The apartment itself was superb. We stayed in the 2 bedroom one called The Lodge. Both bedrooms were very large, with excellent ensuite bathrooms. Rainfall showers, really good quality towels and White Company toiletries added a bit of luxury. The beds are huge and very comfortable. And good quality fans in each room which were helpful on a hot evening. The lounge area was a nice size, not big but good enough for a couple of people with a comfy sofa and a good tv in the wall. The small kitchen area just off the lounge was well set up, small fridge, cooker and plenty of cutlery and crockery. Everything you could need. Nice touches like tea, coffee, biscuits, bottled water in the fridge and even a jar of sweets were great. Decor is very smart, one or two little dings but overall it looks and feels great quality. The apartments are in the smarters part of Preston - just off a pretty square and a beautiful park across the road. The apartments share the building with a fantastic fine dining restaurant, Aven. A must eat place for Michelin star standard food. The restaurant will also make and serve you drinks in the evening in a small seated area. Also a great little coffee 'hatch' across the road for breakfast as they do amazing donuts too! 5* stay!

Great price for what you are getting. I don’t love the keypad check in though and sometimes the front door was kept unlocked.