Tru by Hilton Edmonton Windermere

Terokai Tru by Hilton Edmonton Windermere
8.4
Sangat Baik
Daripada 1,381 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.6

Ulasan Pelancong Tru by Hilton Edmonton Windermere

Bilangan ulasan setiap halaman
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40
Ulasan teratas
Melissa
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room layout itself was fine however the noise in the room was unbearable, there is some type of exhaust fan that kicks in every 10-15 minutes right outside our room window, The noise was continuous all night. The walls seem paper thin, you can hear people above you stomping around at 5am and the ones next to you talking. Then there was a dog barking non stop & scratching at the door just down from us and nothing was done about this, felt so bad for the dog. The breakfast was probably a 4 out of 10. everything was cold and bland or stale. When we went to check out the girl was on a facetime call (seemed non work related) and was going to make us wait until i said we need to go, she jotted down our room number and said she would check us out when she was done. Hoping the check out had no issues and we get the deposit back we put down in 2-5 business days. We will see
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Dana
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Clean room and friendly staff
Catherine Samantha
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!
Alice
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The rooms where very clean and the staff was great.
Kyle
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff was polite but innattentive. Several breakfast items not refilled. Cool lobby atmosphere though.
Johnny
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Room was not clean , they moved me as a result of being checked into a dirty room . Crumbs on bed , floor and table .
Amit
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Staff was very friendly and courteous but the one thing that stood out was the lobby as it was an amazing area to have my meetings and just chill. Lobby has ample comfortable seating with tvs and pool table. I will definitely be back
chantel
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

It was a really frustrating experience the entire 2 nights we were there. The staff were great and tried to fix the issues but were unsuccessful. We didn't have a key card to get into the room or gym etc the entire time. The staff had to let us into our room with their master key.
Paul
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Room, lobby, staff, all great
Kenneth
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I have stayed at this hotel on many occasions. The staff and service has always been incredible.
cindy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Friendly staff. Good accessibility.
Howard
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The hotel, according to the front staff, ran out of hot water for showers at 625 Am... (!!?!!). My wife was going in for surgery that morning, and a shower sure would have been nice and, well, expected.
John
icon-
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Friendly staff, clean rooms and great location
LAVERA
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The first night the first room we were given the floor was obviously not vacuumed (bits of dirt) and the shower area looked a bit grungy at the base corners. The window blind was broken from the base 1.5 foot separation. Definitely not to Hilton standards. And, that night we were paying nearly $200 for all this luxury. 😞 The front staff gave us a new room, but couldn't discount our stay because we had booked through a third party (Expedia). During our 2 night stay, we had to have our entry card reset 3 times! I felt like we spent more time in the lobby than in the room. The breakfast was pathetic. Bagels and English muffins were dried and hard. The oranges this morning had green mold. When I alerted staff, they washed the oranges and put them back out. The pool was closed for maintenance and that was not indicated upon making the reservation.Can you imagine how disappointed a family with children would be had they gone to this hotel expecting a pool? The hotel is a very bare bones setup. I didn't expect that of the Hilton name. No coffee station in room, room very small. I definitely won't be returning and wouldn't recommend this hotel chain to anyone.
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Sarah
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Very conveniently located. The hard flooring in the rooms is great for when you have a pet
Casey
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Clean room, comfy bed, nice sheets, continental breakfast.
Andy
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Great staff,clean rooms
Janice
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

All was good. Thanks
Shabira
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Excellent and clean property.
Gary
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Night-time main desk staff available, courteous, and helpful.
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