Grupotel Cinco Plazas

Terokai Grupotel Cinco Plazas
8.2
Sangat Baik
Daripada 169 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.4

Ulasan Pelancong Grupotel Cinco Plazas

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Ulasan teratas
Aidan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Apartment was very clean and staff were very pleasant and obliging .
Peter
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Peaceful in our section. Very good prices.
Carlos Eduardo
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

El personal no fue agradable
Dawn Michelle
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Clean facilities throughout the hotel.
samira
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The hotel condition was ok over all, the appartment they gave us had the worst location, even we asked by email to have an appartment near the pool, and without stairs, because we have a 3 years old baby. The réception employees are not friendly, and don’t answer the guests requests.
Nuria
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Experiencia muy buena
Michelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Pool area could be cleaner , dirty and smelly on a couple of occasions, walkways could be cleaned also . Rooms clean, beds in my room comfortable, bedsheets clean.
Kara
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge
Charlene
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Have stayed in better hotels. Hotel is average - good location and clean enough. However biggest let down is staff - unhelpful and unapproachable. Apart from entertainment staff that we couldn’t fault! They were great. However reception and bar staff left a lot to be desired. Also had a problem with cockroaches. Lastly - only hotel I’ve ever stayed in on the island in 20+ years that I’ve had to set my alarm to get a sunbed! Good and bad points - depends on your compromise!
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simon
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

All good value place
Hannah
10.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Kevin
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Single biggest negative about this hotel is the pool and sun loungers. People put towels out at night time for the next day to book sun loungers and the hotel don't enforce this. You can come to the pool at 10 am and every single sun loungers will have a towel on it yet there will only be about 15 people actually at the poolside. Everyone else has left their towel on and left. It's very annoying and the hotel or the life guards don't do anything about it.
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Catherine
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Mauro
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Bella posizione, bella struttura
Rosa-Maria
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Séjour très agréable. Le personnel était sympathique, toujours prêt à aider. Nous avions eu un problème avec les toilettes et le personnel est intervenu aussitôt. Merci beaucoup pour votre professionnalisme. Le seul problème est qu'il était quasiment impossible d'avoir des chaises longues près de la grande piscine, car la majorité des gens réservaient les chaises avec leur serviette de bon matin. Dommage !!
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Anthony
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Overall very good Not a great location Pool and appartments over due a refit
Craig
4.0
/10
Diulas 45 minggu yang lalu

Hotels.com verified review

Third time we’ve stayed here, won’t be back. Check in time is not at 3 and rooms still being cleaned at 3.45. Not good enough. Had requested a specific block as stayed before. Eventually had to accept third room as receptionist was getting angry. Location of room was awful, looking to public toilet. Rooms are comfortable but won’t be back. Room location here is important as some are awful
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Paul
8.0
/10
Diulas 46 minggu yang lalu

Hotels.com verified review

Clean and spacious apartment. Close to beach and restaurants.
Amy
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 46 minggu yang lalu

Hotels.com verified review

Fabulous apartments! Cleanest one we’ve stayed in over the years! The free bottle of water was a lovely touch, and the iron, nespresso machine were unexpected too!! We were given the soap and sponges to wash up our dishes with which was great as we were only there for a few nights. We had a front area and rear garden almost, with 2 sunbeds, a parasol and an egg chair. The room was so spacious and the air con was fab. The pool was heated which was great & helping yourselves to sunbeds was ideal too! Can get busy by the pool with people reserving sunbeds but this wasn’t too much of an issue for us. Staff were very friendly, location was fabulous. Half way up the hill but not a long walk, and if you go the back streets the incline isn’t noticeable. Didn’t try the food but heard it was lovely. Overall 10/10, fabulous place to stay and will be returning.
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Sarah
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 46 minggu yang lalu

Hotels.com verified review

1 bed apartment. Extremely clean, a 2 ring hob, microwave, kettle, toaster &coffee machine. Hairdryer in the bathroom, supplied with toilet roll and washing up liquid. The aofa bed in the living not very comfortable and could probably do with an upgrade to an actual fold out double bed these are single. The 2 single beds in the bedroom not a double which would be nice. There are not the comfiest but the are ok. Wee stayed for 9 nights and bedding changed twice. Towels changed changed rver other day. The staff are very nice , extremely helpful. The cleaning staff work very hard and do a great job. They give your room a once over every other day. Plenty of sunbeds and great pools. 1 large pool, 1 small pool and a childrens water play area. The restaurant and bar serve good food and are very resonable. They are slowly revamping the whole complex which is not easy when its always busy but they atr trying.
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