Bad conditions Old Equipments Air conditionner not working well Lot of noise Staff not concerned Poor wifi in room Humidity smell in room

Great

Attente de 45 min pour récupérer les cles. Pas de serviette. 3 h de panne de courant

I like the location of the hotel But I don’t like the furniture in the room it was too old and also they gave me room in the back of the hotel without a view

Servicen är uselt Dåligt bemötandet Mögel i taket och avlopp lukt Fruktansvärt rum Golvet i rummet är fuktskadad Kommer aldrig tillbaka

Very good

Fantastic location Miserable facilities and forneture Very good staff

Everything was good, locatiin is perfect, clean room, staff very friendly and pro. Inly bad thing is swimingpool was closed.

Över lag bra. Hotellet är lite slitet men personalen var trevlig, poolen var bra, frukosten var väldigt bra.

Dicht

Hotel rooms were very dated and ‘tired’. Rooms in need of comprehensive upgrade owns refurbishment.

Fantastic location and Wonderful Service …. Building and bar & restaurant probably not up to Barcelo standard yet but sure it will get there.

For being a five star hotel, i expected more. The first room, horrible view and condition, we changed rooms, much better.

Property was a little dated and run down. The room service was extremely slow, 1 hr wait for food and 40min for simple bottled drinks on ice.

Muito bom !

Hotel is dated, needs an update.

I do not recommend this hotel. From the moment we arrived, the experience was disappointing. It took over an hour to get our rooms, and the digital key cards were a constant issue. Each time I went to my room, the card wouldn’t work, forcing me to return to reception to reactivate it. Combined with a painfully slow elevator, this became incredibly frustrating. The room itself was outdated, with old furniture and surfaces covered in dust, including inside the closet. The quality of the toilet paper was extremely poor, and there was no coffee maker in the room. The provided instant coffee was of very low quality and wasn’t replenished daily. The breakfast buffet was disappointing, with a very limited selection that was repetitive, and on some days, even fewer options were available. Service during breakfast was also very slow. Overall, the hotel does not offer value for the money. The staff were unfriendly, and you should not expect a greeting or a smile from them. It was clear they didn’t care much about customer satisfaction or the quality of their service. This is definitely not a 5-star hotel.

Hotel habitaciones envejecidas, situacion excelente, servicio normal,

L'hôtel est placé à un carrefour stratégique de la ville, et facilement accessible depuis les axes principaux. son plus son toit terrasse avec piscine. En général l'hotel mériterait un petit coup de rafraichissement, mais il est très correcte et le personnel est acceuillant et serviable

The hotel is good, but the furniture is very old, the location of the hotel is very excellent in the city and close to all shops and Old markets