The staff were friendly and accommodating. Mary from Sicily was a super star. The cuisine in the hotel is average. Menu items very salty and not enjoyable. Prefer tableclothes on tables for dinner service. Dining room in general needs upgrading. Ivan, the new manager, seems to be the person with the knowledge and experience to make this happen. Overall I would return to this hotel. I was disappointed to see a beautiful city ruined by graffiti.