Penilaian & Ulasan Keseluruhan ITC Infantas by Soho Boutique

Great location, comfy bed, a/c works.

This was my third stay at this property and it's my first choice in Madrid. The location is great and the staff is always friendly and helpful.

Il soggiorno è andato complessivamente bene e in linea con le mie aspettative. Unica pecca avevo richiesto una camera con doccia a pavimento e bidet (avevo fatto una lunga ricerca perchè sembra che il bidet non sia usuale in Spagna), mi è stata invece assegnata una camera senza bidet e attrezzata per portatori di handicap. Il concierge si è dato molto da fare per cambiare la stanza e infine ho avuto una stamza con bidet, ma con doccia in vasca. Il personale (Sergio) è stato molto gentile e disponibile. Una menzione particolare per l'addetto allla colazione

El personal muy amable, tanto de restaurante como de recepción. Falta mantenimiento al hotel, la ducha no servía bien para ajustarse, la secadora de cabello se calentaba en segundos y se apagaba. La comida no es buena. Algunos contactos no cargaban. Las toallas del baño ya daban las últimas de vida.

La ubicacion del hotel es fantástica para conocer el centro de Madrid. el personal de recepción muy amable y colaborador. Encantadores. Ahora bien; la habitación pequeña e interior, y necesita una reforma. Los muebles son antiguos, el aire acondiconado regular. Necesita con urgencia un lavado de cara.

Great location, friendly atmosphere, clean, close to gran villla and metro

Staff unfriendly and unhelpful. Room did not get cleaned for three days, had to collect my own laundry after having dropped it off (similar for the iron and iron board, which I also had to collect at reception). Shower dreadful, massive cracks in the bath and a mattress that was on the bed during the Spanish civil war. Need I continue?

Disappointed with the room, did not match the pictures. Bathroom was not as clean as I would expect and paint peeling off the ceiling. Luckily was only here one night but expected better considering the price was over €200

The property is located at an excellent ubicación. You are like 1 block to La Gran Via. I had stared in this hotel like 2 times, but, really, right now it has become obsolete, The first hotel I visited that does not have water(free) for the guest, no UBS co connect and charge the phones. Have to ask to change towels. Could not put the A/C , because they told me it was only in warm, and really, you close everything in this not so large room, you have to open de windows. Personnel were nice, except the one who checked us in, otherwise very nice. However they should modernize their hotel, its located in a beautiful spot, near everything. I was in a hotel facing a wall. (nice?)

Amazing area, nice place to stay.

Amazing stay, location was good, hotel staff very professional and accommodating

Excelente ubicación. Muy cómodo y accesible en Metro y caminando. Céntrico. La habitación sin ruido.

Una experiencia inolvidable. Una muy buena ubicación, sobretodo para la gastronomía- El personal del hotel excelente

Hotel muy bien ubicado. Coordialidad y buena predisposición del personal.

Excelente ubicación, cuartos limpios lo único negativo es que no servia el aire acondicionado y el exterior era demasiado ruidoso para tener las venta Abiertas.

Aunque solamente me hospedé una noche pude recibir mi habitación antes del horario y el personal fue muy amable.

My wife and I stayed here for one night in October. It's is a very good location and the staff is friendly. Otherwise, this is a step up from a motel. Furnishings are shabby and outdated. Very few outlets, In the smallish rooms. TV is about 18 inches wide.. We had one bar of soap, one. Disposable toothbrush and one cheap sponge. And the cost was outrageous. $315.09 Euros per night.

Hotel close to Grand via. Felt safe at night. Plenty of places to eat

Hotellet var trivsamt, rummet rymligt och servicen mycket bra. Väldigt prisvärd frukost.

Nice hotel very well located, clean and convenient.