La vista al rio era hermosa en el atardecer

Room upgrade: When the room was booked, we called immediately to request a room upgrade and the staff informed me that it will be done upon check-in. The day of check-in arrived early, but the staff said they didn't have upgraded rooms. When looking at the hotel website and hotels.com there were rooms available. Even when offered to pay the difference the staff said 'no upgrades available.' I contacted hotels.com who were amazingly helpful in getting us an upgrade. THEN the staff called saying 'OH we have an upgraded room for you.' So this was a HUGE lie, already off to a bad start. SERVICE: When you see a lady struggling to push a luggage cart while maintaining her dog's leash, she needs help. And she didn't receive it from staff. Not helpful staff. But people notice when the staff is joking around and not taking their job seriously. Room was clean, provided plenty of bathroom supplies and toiletries. Room also had snack items, but no label for how much they were. Could be mistaken for complimentary. Requesting a room cleaning took forever! We left to eat breakfast, walked our dog, went to South Congress and returned mid afternoon and was still not ready to clean. Remote for TV did not work properly.

Stay on the lakeside. Streetside rooms have a lot of late night traffic noise from the never ending Waymo cars.

Really enjoy staying here! Il

Got checked out early, made a hassle avout us getting back into our room

Rooms are in shambles. Carpet were beyond disgusting definitely need to be in constant footwear. Restaurant in the hotel was good and had a really good time there. But the rooms need a complete refresh. Everything was dirty. You leave feeling dirty.

Todo pequeño la habitacion que me dieron no fue la Que pague en linea

everything thing it's a walking distance since walking in the morning and going to different places and restaurants

This was possibly the loudest hotel I’ve stayed in. Traffic noise was constant virtually the entire night even with earplugs and a sound machine. I was on the fifth floor with windows and curtains closed.

The Line is a great place to launch your Austin Adventures from- we sprung for a view of the water which was awesome to wake up to daily- and a lot quieter than the surrounding area would normally be...Austin is bustling with activity which is good and bad- having a tranquil room and really great in house dining options makes it a lot less stressful to be in the Capital for work. I have stayed here multiple times, and it's really cohesive- everyone is positive from valet parking to taco shop to the front desk.

Stayed here for a girls trip. Great food, especially the taco shop! Fun pool vibes, friendly bartenders, great drinks!

The hotel was centrally located and the amenities were just what we were looking for.

Really enjoyed my stay. Will absolutely recommend. Thank you!

Excellent Service

Water pressure and temperature in the shower was amazing! Best showers ever. But the bed was uncomfortable, walls paper thin, no storage for clothing outside of half a closet, tiny mini fridge. Now, the rooms were lacking but the pool was decent, restaurants, coffee shop, location and overall atmosphere was amazing. This hotel is great for young people with young backs that don’t need to sleep, if you’re past 30 find a hotel with better rooms.

Awesome

I did not like the beds being so low to the floor. That is absolutely ignorant. When I registered, it said my room was handicap accessible. No handicapped person can get up and down off beds that low. And the beds were hard as rocks. Between the bed and the traffic noise, I got very little sleep and was in a lot of pain when I got up. The combination did not make for a very pleasant day of sight seeing. Also the maid entered my daughter's room to clean it after being asked not to. We were not happy about that when when we got back to the room. I feel like I got a 3 start stay for 5 star prices.

The elevators were broken and out of inspection. The ice machine did not work and the pool was to small for the amount of guests staying at the hotel.

Too expensive for the amenities

The property was beautiful, the staff was very nice. The nightly valet parking is what gets me. If you are going to advertise parking for $54 a night, it should be $54 a night then whatever I decide to tip the valet ontop of that. NOT $54 a night then ontop of that, $32 in "taxes and amentity fees" making valet parking there actually $86 a night once you receive your check out receipt. Yes when booking the hotel it states "extra fees may apply" but you would assume hotel taxes and stuff for the room. Not excess fees specifically for parking ONTOP of the $54. Thats BS.