El baño de la habitación tenía toallas sucias, había una fuga de agua, por lo que el piso del baño siempre estaba mojado. Los colchones parecen tener hoyos, no se si sea así por alguna razón, pero en lo personal me hicieron despertar con dolor de espalda.

Tudo excelente. Funcionários muito simpáticos e prestativos. Quarto espaçoso, iluminado e moderno. Cortesias no quarto como água, café e chá disponíveis todo dia.

Very Clean, great location, and kind staff.

Equipe atenciosa, quarto com espaço bom e excelente localização

So convenient to walk everywhere from the hotel. Staff was friendly and rooms were comfortable and clean.

객실도 깨끗하고 직원분들도 친절하고 위치도 완벽! 두오모뷰도 너무 좋았어요 관광지들과도 위치가 가깝고 역과도 가까운편이라 무거운 캐리어있어도 걸어올만 했습니다 조식과 바는 이용은 안했지먼 조식이 엄청 맛있다는 소문을 들었어요 다음에 피렌체에온다면 또 올 숙소!

Ótima localização, tudo limpo e novo. Voltaria com certeza

スタッフは丁寧な対応でしたし、部屋もとてもキレイです。そして、立地も最高でした。

Our stay was overall very good! The room felt a little warm at times, but we really appreciated that they provided a fan, which helped a lot. The only areas for improvement would be housekeeping. We noticed a few wall stains near the desk area in the room, and the towels weren’t replaced when the room was serviced. With a bit more attention to cleanliness, the experience would be even better. That said, the hotel is in a fantastic location, and the staff was amazing, so welcoming and kind throughout our stay. Despite the minor room issues, we truly enjoyed our visit and would definitely consider staying here again.

Hotel maravilhoso! Muito bem localizado, limpo, lindo, com funcionários muito educados e prestativos.

Quarto muito bom, limpeza impecável, equipe nota mil no atendimento.

We got an upgrade, our room was beautiful, perfect location. The staff was very friendly and helpful.

this hotel is amazing! it’s so nice. the staff are extremely helpful and took our bags up and helped us book a dinner reservation. our room even had a sauna! the room was extremely clean as well. very centrally located, which made it easy to do the big florence sightseeing. also close to some good shopping and restaurants! would recommend staying here!

Great hotel fabulous facilities and amazing access to all the sites of Florence we will be back

Ótimo quarto e equipe muito atenciosa !

Spacious.

The room was nice in an excellent location. I would definitely stay there again! The staff were all so friendly and helpful. Thank you!

Stayed here for my birthday and had an amazing experience. The location is perfect, right in the heart of Florence—and the service was excellent. The staff made my stay feel special (esp. Clyde and Giovanni) who’s been helpful. Everything was comfortable and beautiful. Highly recommend!

객실은 깨끗하지만 욕실 샤워공간이 정말 좁음. 홈메이드 쿠키나 냉장고 무료음료등 아기자기한 서비스가 좋았음.직원분마다 친절함이 차이가 남. 조식은 평범하나 직원분이 친절했음. 위치도 두오모 성당 5분거리라 좋음.역에서도 걸어가기 좋은 위치임

A equipe é gentil.