Very disappointing experience. The staff were rude and unwelcoming, especially if you weren’t a local. Customer service was far below what I would expect from a hospitality business.
The hotel was filled with construction workers, which made it feel more like a worksite than a vacation destination. There was none of the calm, relaxing, or luxurious atmosphere that was advertised.
The room itself was not clean. The bed had an unpleasant smell, and the carpet was extremely dirty. The elevator was also incredibly small—barely large enough for two people with luggage—which made moving around the hotel inconvenient.
Overall, this hotel did not meet my expectations, and I would not stay here again.
