Wonderful hotel, would love to come back and will recommend to friends.

Sauberes Zimmer, tolles Onsen, freundliches Personal

ロケーションやサービスがとても良く、大満足です！

This was the big splurge on our trip to Japan and it didn’t disappoint. The hotel is set amidst the Hakone Mountain system and is such a nice refresh/reset between Tokyo and Kyoto. We booked a room for one night with a private onsen and had the Kaiseki dinner and buffet breakfast included. The dinner, which was served in our room, was possibly the best meal we had in Japan. There were so many choices at breakfast it was almost overwhelming. We booked the private onsen because we weren’t sure how comfortable we would be with the public baths - but in the end we were fine with them. The public onsen at Nanpuso is really beautiful with outdoor stone and wooden tubs as well as indoor tubs in both the men’s and women’s onsens. We barely had time to use our private tub because the public facilities were so lovely. Our room felt really luxurious. We walked from the train station but it’s all uphill so some may prefer the shuttle that’s available between the station and the hotel.

スタッフの方は外国人の方が多かったですが、丁寧な接客で問題ありませんでした。

The staff were extremely polite and helpful. We appreciated the Japanese room which included a traditional Japanese dinner served in the room. The public bath was clean and relaxing. Be sure the reserve breakfast time early as they close at 10 Am.

部屋のトイレが使いにくかったけど後はとても良かったです

Per my earlier check in review, the one major item that had a negative impact on my stay at Hotel Nanpuso was the room temperature of the air conditioners could not be controlled. The hotel had a central control that basically rendered the temperature control of the air conditioning in each room inoperative. The room was warm and stuffy which required opening the windows to cool the room. Fortunately, the hotel was quiet so leaving the windows open was okay. Another thing to consider is if you decide to drive around the Hakone area just a word to the wise. The roads in Hakone area are narrow, winding and offer poor visibility to oncoming traffic. The tourist spots have limited tight parking and can be extremely congested. Other than the road, parking and traffic conditions. Hakone is a location that offers beautiful scenery, quiet tranquility and excellent hot springs.

Goede bedden, ruime kamers, heerlijk ontbijt, vriendelijk personeel, fijne onsem, goed gelegen...

For an extremely relaxing and invigorating vacation stay in a private onsen room. The shiatsu massage was next level. The breakfast buffet and traditional Japanese dinner were delicious, well presented and the service was great.

The dinner and breakfast were incredible. We loved having our own private onsen.

Very nice hotel. Staff was great.

Meget fint onsen , rent og pænt. Også udendørs onsen. Store værelser og gode senge. Vi bestilte med aftensmad, der var 75 min til at spise flere retter, det var lidt for kort tid. Der er gratis drikkevare, vi synes det var svært at finde ud af at lave de drinks de beskrev, det var kun på japansk og man kunne ikke finde de dele som skulle i drink i drinks baren. Så vi blandede bare, det var ikke altid vellykket.

Na

Excelente! Tudo perfeito! A experiência do Onsen, jantar e café da manhã japoneses foi maravilhosa! Pena que foi só por um dia! Nossa staff Quynn super atenciosa! Com certeza voltaremos a Hakone e nos hospedaremos com vocês novamente. Táxi/ Uber da estação de trem Hakone ou vice-versa vale a pena. Em torno de 1000 a 1300 ienes.

Loved staying at a Japanese ryoukan and a super warm onsen in our room as incredible. The kaiseki dinner service was very good as well. Loved the experience

露天風呂付き和室に宿泊しましたが、お部屋の雰囲気もとても良くて居心地の良い時間を過ごせました。 ドライヤー、シャンプー類は全てリファで揃えてありました。 夕食もお部屋で落ち着いていただけて大満足の旅でした。 又ぜひ伺いたいです。

Hotel antigo necessitando de reforma

Leuk hotel voor de buitenlanders die eens traditioneel Japans willen beleven. Tweemaal zeer lekker kaiseki avondmaal op de kamer opgediend gekregen. Zalig warmwaterkuip op het terras om lekker te ontspannen. Op de grond slapen op futons is een ervaring die je echt moet proberen. Drie verbeterpunten: Er is te weinig licht boven de wastafel. De info over de shuttle van het station naar het hotel en terug is onduidelijk. Er zou een duidelijke engelstalige handleiding voor de klanten beschikbaar moeten zijn zodat ze weten hoe alles verloopt in een ryokan. Het personeel kan nauwelijks helpen omdat ze nagenoeg enkel Japans spreken. De omgeving is echt de moeite om te ontdekken: openlucht museum, Lalique museum, Gora Park, het meer en de treintjes. Blijf zeker 2 nachten/3 dagen.

Absolutely wonderful room, hotel, and our time their will be a memory I go back to every time I need to feel relaxed.