The check in for starters is very odd. The first thing they make you sign is a disclaimer not to get the wood floors wet etc. or there is an additional charge. The next odd thing is we used the sauna located in the basement which is under construction. So it doesn’t really feel like the pictures. The next item, you need to use their sandals which you are required to deposit 25 CHF in cash per set. You cannot apply to the room or use a credit card hold etc. Not exactly welcoming or relaxing. Lastly, we had an early train so needed to be up at 5 am the next morning. At about midnight, we were woken up by water flowing from the ceiling onto the antique wood floors they mentioned numerous times. The fix was to have us leave our stuff in the room, try to get back to sleep after about 45 minutes of them deciding what to do. The craziest thing was they didn’t even dry the wood floors over the night and the wet carpet was still lying there in the morning as we had to keep stepping over to get ready, packed and out by 5. In the end barely got an apology for the loss of a nights sleep. No offer to discount the room, let me get you to the train station, whatever. This hotel does a lot of things right, but overall not impressed.

駅近でお城のようなたてもの。クラシカルな内装とたくさんの骨董品。ロマッチックなホテルでした。

Location is great to get around Interlaken and explore either the city itself or grab a train to the surrounding areas. Breakfast was standard spread but also freshly made items on request. Everything was delicious. Staff were super helpful and pleasant, we had iffy weather and they had pamphlets on rainy/cloudy day options which we took advantage of. No issues during our stay since it was chilly but people did mention lack of AC in the summer being a problem - that said, we had many windows and two balconies in our room, probably would be fine with a fan. Lastly, the spa was great, small sauna but you can reserve it if you want a specific time, the remainder of the spa area is public so it's not like you reserve the entire spa for yourself (there was some confusion with another couple staying at the hotel). And the foot baths... Amazing after hiking all day. Overall, more of an eclectic place than I imagined, looked like an antique store at times but did not seem like a "can't touch anything in this place" vibe. Had a great time and would stay again.

Great location, clean hotel, friendly and helpful staff

So gorgeous condition

シングルの部屋で予約していましたが、ダブルにアップグレードしていただきました。部屋は綺麗でデザインも素敵でした。朝食がとても豪華で印象に残っています。エスプレッソマシーンや冷蔵庫もあり充実していました。 チェックインの際に注意事項などの紙が配られ、守らなければ罰金もあります。ほとんどが当たり前のことですが、部屋でテイクアウトを食べてはいけないなど、特別気をつけることもあるのでそこはよく読んだ方がいいでしょう。 ただ、ホテルに併設されているレストランに行ったところ、高齢の女性のスタッフに差別的なことを言われ入れてもらえないということがあり不快な気持ちになりました。 総合的に、駅からも近く、値段以上の宿泊をできたのでとても良かったです。レストランに関してはオスト周辺よりウェストの方が確実に多いです。

Acomodações muito boas e uma equipe cordial e atenciosa

Perfect location, best staff amazing to for spend Christmas

Everything was fantastic. Location, staff, historical hotel decor, room and views. Thank you!

The room was very clean, the staff were very helpful. The atmosphere was quaint. The position was very handy for the train.

Habitación excelente , el hotel tipo temático vintage, restaurantes cercanos buenísimos

The hotel lobby and room itself are exquisitely decorated. Front desk help was more than accomodating when I needed assistance with an important lost item.

Gostamos muito do hotel , localização , atendimento , conforto e café da manhã .

The staff was very friendly during check in and took the time and care to explain everything to us. They even upgraded us which was icing on the cake. The staff greeted us whenever we leave or come back to the hotel. Breakfast was really good, it had all the basic cold and hot selections. Hotel is like 5-10min walk to the interlaken OST train station. Would definintely stay at Carlton Europe Vintage Adults hotel again when i visit interlaken again.

Great location, wonderful staff very helpful and informative.

Ambience… Food Staff…

Es un hotel qie por su buena atencion parece un 6 estrellas. Desayuno muy bueno y con vistas de ensueño. Atencion maravillosa de los camareros. Solo con un pequeño sobresalto de kas akarnas de insendio a media noche y no fueron pata dar una disculpa ya que fue traumatizante el no saber que pasaba. De alli en fuera tido exelente las 4 noches que estubimos . Regreso sin duda.

Everything is great! Service especially. Mike, the front desk young man was very professional and very impressive manner. Will stay again next time

The hotel service was very accommodating!

Nice rooms and great decor. An excellent breakfast buffet. Convenient to train station, restaurants and shopping.