Penilaian & Ulasan Keseluruhan Hotel El Gran Marqués

The room was good. The food was ok it could be better

Buen hotel pero la atencion no es tan buena, no te saludan, tienes que pedirles que te ayuden a cargar maletas (y no tienen carrito), no te explican que hay estacionamiento privado, etc.

Nond

Location is perfect

Over all its ok hotel. Terrible part was, the frint desk lady messed up the entries and during checkout we were made to pay additional taxes. Hotel said its their mistake but couldnt reverse the entries as the system didnt allow. Be careful durinf checkin as the hotel reception might screw up things

A loud siren would blast from the next-door Wongs grocery store several times throughout the night making a difficult to sleep.

Refrigerator and safe in room did not work. Even though the issues were reported staff answered items were under maintenance. Never emptied garbage cans during a 4 day stay. Cob web in the bathroom corner never cleaned. Shower leaked out to the tiled floor. Pleasant staff, delicious food.

Excelente atención al cliente!

The staff was very friendly and helpful. However, the alarms kept sounding all hours of the day and night from the business next door (Wong). Also, I asked the hotel management to repair the non-working lockbox in my room, but they never did. The room lacked a number of amenities like coffee maker, ice bucket, microwave, and iron and ironing board.

Always one of the better places to stay in Trujillo, especially in the summer heat because they have a/c and two pools. Breakfast is good with good service. The room has a refrigerator, good beds, a safe, hot water, nice bathroom.

la experiencia fue buena. El trato muy cordial. La habitación podría mejorar. El drenaje del lavatorio de manos pasaba lento y había pintura descascarada en la pared producto de humedad que debería ser repintada. Pero en general, la habitación muy cómoda y el trato muy cordial. El desayuno de muy buena calidad y variedad.

Like the breakfast, good bed and bathroom, quiet, pools and gym, several good restaurants nearby like Vital Foods for vegetarian. Wifi didn't work on my last night and next morning. This is one of my favorite hotels in Trujillo.

Nice property

Me parece que no tiene relación lo que ofrece la pagina de reservas con lo que nos cobraron al final, muy mal. Me dieron una serie de explicaciones que no me dejaron satisfecho e inclusive recomendaron reservar directamente con ellos que es mas barato.

I always have a good experience and it's my favorite place to stay for the price. Nice hotel, and the staff is friendly and speaks English well. Near supermarket and restaurants. Breakfast is average.

Very good , the staff very friendly location goof.

El Staff es muy amable

It’s not the hotel’s fault or responsibility, but the sidewalks and road conditions in the hotel’s immediate vicinity are deplorable

Two nice pools, and great breakfast buffet. Nice room with comfortable bed. Location was fairly quiet, behind Wong's and near many restaurants. Also close to big intersection for micros and a 25 minute walk to Plaza.

Muy buena atención, menú espectacular