Friendly, helpful staff and great big room

Outstanding hotel and hugely helpful (and patient) staff. Great breakfast as well.

O quarto é grande, confortável. O banheiro que precisa de melhorias, muito pequeno, sem espaço para acomodar itens de higiene no box, teto do banheiro todo infiltrado de mofo. Outro inconveniente é a localização, o hotel só é acessível a pé pois está numa rua de pedestres. Tivemos que estacionar o carro e ir levando as malas até lá, mas isso para uma família com malas e duas crianças se torna um transtorno.

Its a good place, would be great during the warmer months to fully enjoy the rooftop.

Wonderful hotel. Loved the location but it was very noisy at night.

Very friendly and helpful staff

Loved this property! Close to everything we needed and the sights. The front desk did an excellent job of orienting us to the area and helping us with questions. I highly recommend it!

As a family of 4 we stayed in a suite and it was so convenient and spacious. The front desk was super helpful about providing advice, directions, reservations. The location is fantastic — you can walk everywhere easily and the pedestrian street where the hotel is located is a blast and an attraction in and of itself. Be aware that taxis/cars can not drive up to the property directly so you’ll need to walk a block or 2 with your baggage to reach the front desk.

Fuimos en familia en verano. Menos mal viajábamos con carry on los 4 en la familia. El taxi no pudo acceder a la calle directamente donde estaba el hotel. Colapsado. El personal súper amable, incluso nos ofrecieron un upgrade a una Villa que no encantó. El lugar es precioso. Sin embargo, nos decepcionó el baño. Baldosas rotas y tope desgastado. Suelo fijarme mucho en el baño de los sitios donde nos alojamos. Que sea limpio y se sienta limpio. En este caso, creo que no estaba acorde con el resto. Por lo demás , súper bien ubicado para conocer y caminar. En nuestra Villa no había ruidos que molestaran. Dormimos súper bien. Fue un descanso en medio del caos veraniego de esta hermosa ciudad.

Fine location along a popular, touristy street, though vehicle access is restricted so navigating pickup points becomes an issue. Very friendly and helpful reception staff. Quiet room, pleasant rooftop garden, many restaurants and bars all around.

Great location! Great service! The roof top garden is amazing!!!!

Una propiedad bellísima, una combinación entre estilos clásicos y modernos. Personal sumamente amable. Está en la calle más concurrida de Porto

駅から近く食事も観光にも便利な所にあり、室内も清潔でした。ただ、隣室の子どもが騒ぐ声や上の部屋の足音などが喧しく聞こえたので落ち着かなかった。(建物が古く木造なので)

Central, but can be noisy Area is a bit dirty

The property itself was great, location is close to transport, shops and tourist spots. The room lighting switch system is a bit confusing but works fine. The main let down was the welcome from the check-in staff. They seemed very defensive and were whispering to each other when checking in our family’s details. There was a child missing from our booking but I was happy to pay this, perhaps this made them defensive. However, unfortunately the poor service continued and we only found one member of the four staff were helpful during the stay.

Great location and beautiful room

Our room was great! Very spacious with lots of windows to open. We loved hearing the street musicians play. It had a very comfortable bed and was very clean. The bathroom was small but in very good condition. There was a kitchenette but it was not equipped with soap or towels until the last day. We had the breakfast all 5 days of our stay. The food offered never changed but it was good.

In the midst of a highly trafficked tourist pedestrian esplanade, the hotel was an oasis. Lovely and well appointed rooms. Our suite had a kitchen. The outdoor garden area was a lovely respite from the urban fun right outside the hotel front door. Even a bathing fountain where one can plunge and cool off, preceded and followed by a shower and service from the garden bar. Views of the Se (cathedral) and Clerigos church tower. Sao Bento station (and its tiled grand hall) and many dining options just steps away. Two minute walk to car park (with hotel discount).

Excellent location, except for street noise and limited taxi access.

The location was perfect. Rooms were nice and the price was affordable. Would definitely stay there again. Only had the breakfast on the last day. Better places across the street. Upstairs bar was not so attractive. Better off going out.