LITERALLY, FROM THE MOMENT I BOOKED THE PROPERTY EVERYTHING WAS GREAT. WEEKS BEFORE I ARRIVED I HAD GREAT COMMUNICATION WITH NURIA ON WHAT THE ROOM WAS LIKE AND WHAT MY PREFERENCES WERE FOR ROOM TYPE AND FLOOR. WHEN I ARRIVED, MY ROOM WAS NOT ONLY READY FOR EARLY CHECK-IN, BUT NURIA INFORMED ME OF PLACES TO VISIT AND WHERE TO GET PHONE NETWORK SET UP AND GROCERIES. DURING MY ENTIRE STAY, NURIA AND VIVIANA AT THE FRONT DESK RECEPTION WERE NOTHING LESS THAN 100 PERCENT KIND, AVAILABLE AND EFFICIENT IN ATTENDING TO THE LITTLE THINGS I NEEDED OR INSTRUCTION ON HOW TO USE THE A/C OR STOVE OR OTHERWISE. THE HANDYMAN CARLO, WAS ALSO VERY KIND AND ALSO HELPED TO EXPLAIN HOW TO USE WASHER ETC. VIVIANA AND CARLO ALSO SHOWED MY SOME OF THE OTHER UNITS ON THE PROPERTY, SO THAT WHEN I VISIT NEXT TIME I HAVE A CLEARER IDEA OF FLOOR PLANS AVAILABLE FOR MULTIPLE OCCUPANTS. THE MH APARTMENTS ARE BY FAR ONE OF THE BEST WEEK-LONG PLACES TO STAY IN. I WOULD STAY EVEN LONGER IF I HAD MORE VACATION TIME. THE PREMISES IS VERY CONVENIENTLY LOCATED AT EL TIRSO DE MOLINO 15, IN MADRID, MAKING IT VERY CONVENIENT FOR EITHER WALKING TO, OR TAKING THE METRO, OR BUS, OR UBER TO SEVERAL CITY ATTRACTIONS. I WILL DEFINITELY BE STAYING THERE WHENEVER I GO TO MADRID, NOT JUST BECAUSE OF THE GREAT AMENITIES, GREAT SOUND-PROOFING FROM CITY NOISE, GREAT AND SPACIOUS CLEAN ROOMS, AND SAFETY; BUT MOSTLY BECAUSE NURIA, VIVIANA AND CARLO AND ALL THE CLEANING STAFF MADE IT A VERY WARM AND WELCOMING PLACE! KEEP IT UP!!