Penilaian & Ulasan Keseluruhan Grand Jatra Hotel Pekanbaru

Sangat baik

Staf yang mesra dan very responsif

My toilet was flooded with water. Drainage was stuck

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!

출장이니까 숙소로 잡았을 뿐입니다

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.

Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.

The location is very convenient

not prefer this hotel

- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.

Good and near to amenities.

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

Nice lobby but poor condition at the rooms. Need to upkeep the toilet.

Hotel bagus dekat mall, dekat kota dan dekat kantor

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.