Penilaian & Ulasan Keseluruhan The Royal Sands Koh Rong

Service was exceptional. Nothing too much trouble. Lovely.

Juste Whaou!! Calme, sérénité, élégance, confort et le personnel d’une gentillesse sans égale !! Bref parfait

Veldig bra hotell, sted og service! Masse vennlige og hjelpsomme ansatte, og en spesiell takk til Jonny D for å vise oss øya. Samt til jentene på fastland, som hjalp oss med privat båt ut til øya når vi ankom. Hotellet har også veldig mye bra mat i restaurantene, så en stor takk til den mexicanske kjøkkensjefen for god mat. Hotellet anbefales på det sterkeste!

It’s really hard to fault this hotel…it’s practically perfect in every way. The resort is beautiful and natural, it fits so well into its beach location. The eco practices are spot on…the beach was full of fish swimming around you in the jade green waters, geckos were abundant and listening to the frogs, along with the waves on the beach is a wonderful way to fall to sleep. Both restaurants were beautiful offering great f & b…my partner especially loved the eggs Benedict made to order. Two minor criticisms (and I stress they are minor) are that there was no full length mirror in our room and that sun lounges by the pool were not in sync with the style/comfort of the rest of the resort. In finality this resort has become one of our favs and we cannot wait to return..

great concept of small villas al overlooking the beach, extraordinary nice staff, special mention of the superb dining experiences. Jaime, the mexican chef in charge, outstanding

Un séjour inoubliable ! Un personnel au petit soin qui se rappel de vous et de vos demandes, une chambre impeccable et avec des très belles prestations Le resort entier et similaire, des navettes de l hôtel payante permettent de se déplacer sur l île mais en vrai les repas sont plutôt dans les très bons restaurants de l hôtel, ils sont en revanche au pris parisien 😅

Everything was perfect, except for the fact that my husband fell ill (we suspect food poisoning). The hotel has a nurse who assisted him and provided medication. I’d definitely go back in any case.

Perfect

The resort is on an outstanding beach with the whitest sand and the clearest water. Sand flies are a problem but it can be managed. The property is beautiful even though the design/ambience is a bit outdated.

The resort is unique in its own. An unique property with a 4 km pristine beach in front. The staff is really professional and welcoming and the area is extremely clean and calm. There are, however, some aspects that might have been handled differently, such as: - communication with the hosts: after having booked the property for the new year period, we have been told that there was a 'mandatory' NYE dinner at 150usd/person, without alcohol. We found the request quite shocking as a guest should be informed before making a reservation. Furthermore, there was no menu a' la carte for that price but a series of food station not in line with a 5 star hotel establishment. The quality of the breakfast can also be improved with a better choice of gluten free options, that should be in line with the standards of a 5 star establishment. Other points to improve: - sustainability: use of plastic can be reduced, in line with new sustainability strategies of other similar hotels; - property conditions: in some houses, thatch on the roofs is almost gone and need to be put again; - looking for alternatives for energy generation: use of solar panels on houses' roofs can diminish the pressure of oil fuelled generators in the area. Despite all this the staying was relaxing although I would not classify the resort as a '5 stars' if one compares it with other ones in the country or the region.

Wir waren in einem Bungalo mit Pool. Die Austattung war super, der Strand in der nähe mit sauberem Sand und klarem Wasser. Das Personal war super herzlich und zuvorkommend.

Eine sehr schöne Unterkunft, wenn man einen Bungalow direkt am Strand bucht. Allerdings alles sehr teuer. Es kamen Transportkosten mit eigenem Boot dazu. Je Fahrt 40$/pers. Jede Aktivität vor Ort kostete und der Hikingweg in direkter Umgebung zum nächsten Ort war zugewachsen.

Les mots sont faibles pour décrire le niveau de qualité de cet hôtel. Magnifiques prestations en bordure d’une très jolie plage de sable blanc. Les repas sont excellents et le petit-déjeuner très varié. Mais le plus fabuleux c’est la qualité du service, rarement vu une telle qualité même dans des palaces parisiens! Merci au staff pour leurs sourires, gentillesse et leur professionnalisme.

fair

Отличный отель, просторные виллы, огромные кровати, пляж, море - все прекрасно. Доброжелательный и всегда готовый помочь персонал. Получили огромное удовольствие от массажей в СПА. Отель для спокойного, расслабленного отдыха вдали от цивилизации.

ここは天国だと思いました。ぜひ皆さん最愛の人とお出おでかけください。

Hidden paradise. White soft sand beach is amazing. Staffs are friendly. But the boat ride is rough due to the weather.

The hotel is perfect, the swimming pool, the best and helpful staff, the spa, the amazing room, the most white sand, the warm and blue water, the island could be a paradise, but it is getting very dirty! Human garbage! It is a pitty! The hotel cleans everyday the front beach, the very front beach! Only if you isolate yourself in the beautiful and very expensive hotel ( I mean, you have to pay even for a stand up padle, a bike, a tranfer to the village) you will not see the sad future for the island! My best to koh Rong and its beautiful people! Thanks for the hotel! Thanks Livio and his nice staff !!!

Gorgeous villa with our own private pool. Massive king super sized bed which was really comfy. Breakfast was great with lots of choice and real cafe type coffee. Had trouble getting to resort from the ferry. Rang resort and they said they could not pick us up. We hired 3 locals to dink us on their motorbikes. It was pouring rain, thunder and lightening- but we made it thanks to the locals. No apologies or reasonable explanation from reception as to why they couldn’t meet us at the ferry. Next day found out from fellow guests that the resort picked them up from the ferry- they had been on the same flight as us. But they paid USD40 each one way for the resort to meet them. At least the bikes only cost USD10 each. Once at the resort it is a lovely setting and can’t fault the lovely waiter staff and cleaners. Special mention to the Activity Centre fellow who helped us rent some motorcycles so we could explore the island a bit more. We were there 5 nights which was probably too long given you are isolated at the resort. Food is nice at the resort but overpriced. You pay at least triple there compared to other places on the island. As an example you can get a 1 hour massage in aircon for USD10 but the resort will charge USD70. Pizza is about USD6 on the island but the resort will charge USD16 If they dropped the prices at the resort even by 50% I think more people would be willing to spend more and eat in the restaurant instead of ordering room service to save cash.

The Royal Sands.. words almost fail me!! Right from the start, at the Hotel's boat port in Sihanoukeville, we were treated so well ny Chanthorn, the lovely guest relations lady. First glimpse of the white sand and clear turquoise sea was divine...a real Heaven on earth!!