They denied check in stating they have ended tie up with Hotel.com in October. There was no communication from your end over this development . Infact a confirmation mail was sent to me on the day prior to journey
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia