First room they tried to offer, unacceptable, stench of dampness unbearable. Second room, The Gold room OK. Bit dated,,,,good job I always sleep with ear buds, can be a little noisy, but lovely room with good views. Bit mean with the coffee and Tea. Needs a bit more TLC.

Staff very helpful

The gentleman who booked me in was very friendly and helpful. Great location. I didn't eat and left early

Its like a Club on a Friday and Saturday afternoon and Night. Banging dance anthems till 12.45am. And we booked the last room above the Speakers, great if your an 18-25 clubber. Spoilt a Romantic weekend sadly. Location is great.

Nice pub/hotel on the river. Parking may be an issue for some!

Did a Saturday overnight stay in a superior room. Very small and bathroom was accross a small corridor so not a true en-suite. Bathroom smelt damp and shower didn’t look inviting so we didn’t use it. Be aware, they have live music on until midnight so not suitable for anyone looking for an early night Breakfast next morning was very good to be fair. So overall, I would say okay at best!

Stayed a few times, nothing to fault. Great location, staff ferry friendly, great food.

Good value

Spacious and clean and nice pub with live entertainment

The person that checked me in (Oli I think) was very kind and welcoming. There was an issue with heating and hot water which Oli rectified straight away and was cheerful and helpful throughout. The chef on breakfast service was outstanding, friendly and got the food out in a timely manner, 5 stars for breakfast. Extremely tasty and good variety Dinner service was reasonably priced with a good variety, good value for money. Overall, this is a lovely place to stay and I would stay here again. The only constructive criticism would be to refresh the decoration in the rooms (just starting to get a little tired) and for the other staff to equal the friendliness and enthusiasm of the 2 mentioned above.

Very comfortable and great value

Tv would not work, would not turn on and remote wouldn’t connect. Went down and asked for help, “I’m new to this place” was the reply and “I’ll get someone to help you” nobody did! Room was quite dusty, especially by the tv, as we were trying to find buttons to work it! Wouldn’t choose to stay there again purely because of the music blaring from our 3pm checkin. We’d read up and believed it started from 9:30 but that was just the live music. Not the chilled out experience we hoped for away from our hectic lives. Breakfast was nice but no coffee cups, run out of coffee and hot water, 1 person serving tables, seating tables and topping all stock up was a battle.

Old building but rooms are good

Staff were very helpful, when the booking system cut me off, two rooms were still available. Will stay here again.

The Malt House is situated close to the river with a great outdoor seating area to enjoy a drink and a meal. The food both breakfast and dinner is excellent and the beers in the Malt House and sister pub the Swan inn are also excellent.The staff are helpful and friendly , the rooms are comfortable with good en suite showers . The rate to stay is also good. I would definitely stay again .

What an awful place. I stayed for 3 nights and it was the worst 3 night stay iv ever had. First night was a Saturday night and they had live music on downstairs. It was soooo loud that the toilet seat and shower door were shaking for the whole gig. I had the tv on full volume and i still couldnt hear it. Awful considering i was there for business and had an all day event the next morning. The following morning i went down early for breakfast and it was disgusting downstairs. Stunk like a nightclub toilet everywhere and there was toilet paper and glasses on the floor still. Our shower basin was blocked and whilst showering the water kept building up and nearly overflowing the basin so you could only shower for about 4 minutes. I reported it but nothing got done. The last night we had no hot water at all from the taps or shower. What a joke of a place. I think the local council should inspect this place and actually check if its actually a viable place to let people stay.

Nice room and friendly staff but check whether they have live music downstairs before booking

Nice location ,room was average at best and supposed to be superior ! Kept awake till midnight by band playing below

The hotel was a bit tired upstairs but downstairs had been fully decorated & was modern & different. Our room was at the back so it was quiet but as it had no window there was no fresh air & it smelt a bit of cigarette smoke too. The bed was ok & the bathroom was fine. There was tea & coffee & a tv but no signal so dont know if it worked ! We paid extra for breakfast which was really tasty especially the sausages! The staff were all friendly & hard working.

A very comfortable stay ith extremely helpful staff