Fantastic location, great hotel and the staff were absolutely fantastic (particularly Alex and Susan), super friendly and helpful. Breakfast buffet was tasty with your choice of hot food made to order. I will definitely be staying again in future.

The hotel is in the beautiful city of Grasmere. There was limited parking even though online advertised available parking. When I booked online, the family room showed two beds. When we arrived, there was only one. The plumbing was very noisy and the shower was very narrow and hard to use. The bed was not comfortable at all.

Another hreat stay in the Shepherd hut. Staff helpful and friendly

Victorian House in a great location and staff are very friendly and helpful. The room that we had was on the small size but did the job for the 2 night we were there. Would highly recommended anyone coming to this area to stay there as it is great value for money.

1) Even though our dog is very well behaved they insisted that he is not left unattended. This meant that we could not go out for meals and drinks. This policy is OTT. 2) Even though Grasmere is prime walking country, they would not swap my paid-for breakfast for a packed lunch. I thus had to go without. 3) Ended up paying for parking since their parking is limited to 7 cars. 4) They placed us in an annex with very noisy people upstairs; didn't sleep well. All of the above spoilt our enjoyment of this høtel.

Lovely spot right in the centre of Grasmere. Room was very comfortable and the water hot and heating on after a long day walking. All very clean. Breakfast was delicious and the staff attentive and friendly. Really, really impressed and would stay again.

A lovely stay and very welcoming for the dogs and kids. Amazing gluten free options for breakfast too! Thankyou

It was our second stay at the Victorian and it won’t be our last. The room we had was very spacious and most definitely ‘dog friendly’. Our bed was comfortable and the breakfast experience was very pleasant with good quality food. Staff were very attentive and helped enhance our stay.

We were received very well, feeling welcomed from the moment we entered at the front door. We were allocated to a big size room so our dog could be comfortable with us. Parking was easy; despite restricted spaces at the property, there was parking across the street, so technically we could see our car from there. The room was cozy and clean. The breakfast room and options were fantastic. We will be back!

I stayed in the shepherds hut, it was tranquil, situated next to the river. Beautifully equipped and the Victorian bath tub was a lovely touch. Wish I had booked 2 nights

Friendly staff, big rooms, and breakfast was excellent.

Good central location in Grasmere. Staff friendly and helpful. Nice room with excellent view. Good breakfast.

Cosy, comfy, stylish and clean. good breakfast and Friendly staff

probably some things could be improved but nothing important. relaxing comfortable stay with fantastic staff and no hassle. we’ll be back.

Excellent stay, fantastic hosts, great breakfast. Room was superb. Hotel has a really nice atmosphere and the staff are excellent. Really recommend this place. Location great too.

Lovely clean & warm room. Great welcome by the friendly staff and really enjoyed the breakfast during our stay

Excellent stay with a lovely breakfast - definitely recommend and all the staff were great with our little dog

Epic! Ten out of ten. Loved the sheep. Sheep were the best. Breakfast was also top tier.

Everything about our stay was perfection!! The room was extremely comfortable and clean, with everything you need. The breakfast was incredible and the choice was great. But most importantly, the staff were so kind and helpful! Can’t fault anything about our stay!

A gorgeous tastefully decorated hotel absolutely immaculate. Staff welcoming. We went out of season and it was so peaceful stayed in the stargazer room with beautiful views of hills. Would definitely return and grassmere village is just lovely