The staff and amenities was amazing. The only reason we didn't rate it 5 stars was because the food wasn't that great for a 4 stat hotel. Breaking buffet was the best food of all the meals we had. The Deck lunch, snack, and dinner was Meh and the Teppanyaki was cooked so slow and taste was okay. The alcohol drinks was good but there was times the drinks did not taste good so we had to exchange it. Othed than that, the staff are all so nice, professional. They put a birthday banner on our door, balloons on our ned, provided small cake, and Champagne for my husband's birthday it was such a wonderful surprise. They have ALOT of stairs, this is not a handicap friendly place fyi. Spa was AMAZING. I'd stay here again with hopes the food is better next time.