I stayed at Sweet Meraki Hotel for a few days, and unfortunately, I wasn’t very pleased with my overall experience. The biggest disappointment was the room. The photos on the website were quite misleading, and the room I received didn’t match what I was expecting. Considering the price I paid, I honestly felt disappointed.
There were several small details that made a big difference. The drawer door was broken, the buttons on the jacuzzi didn’t work properly, the bathtub wasn’t as clean as it should have been, the glass on the balcony was dirty, and the room had a stale smell that never really went away. We also mentioned the broken drawer to a member of staff, who told us someone would come and fix it the next day, but nobody ever did. It was disappointing that this wasn’t followed through.
That being said, there were some positives. The room itself was spacious, the beds were extremely comfortable, the view from the balcony was beautiful, and I really liked the Sky Bar area. The staff were friendly throughout our stay, which I appreciated.
Overall, I think this hotel has potential, but it really needs to pay more attention to maintenance, cleanliness, and making sure the rooms match the expectations set by the photos online. A few improvements to these details would make a huge difference to the overall guest experience.