Comfortable and clean

We could check in at 2pm but arrived at 3pm to an apartment that was not cleaned. After some toing and froing a cleaner arrived and we came back at 4:30. Leather couch very uncomfortable. Disability bathroom is cavernous. No fans or air con in bedrooms. Garage was hard to park in due to placement of a garden - parked on street.

We liked the very comfortable beds, and the agent was very personable and prompt with communications. That is where it ends on the goodies. Starting at the front door, you must enter a very long code every time you want to enter. Then there is the non functioning remote for the garage door, so it forces street parking. Remember this property is touted by the owner as FIVE STAR. The door to the 3rd bedroom would not close due to the size of the bed. There is a very efficient air conditioner in the main living area, but none of the bedrooms had air conditioning or fans making for a few sweltering nights. This is a very large apartment and maybe once had the makings of a FIVE STAR apartment, but that was before the brawl that left dents in the fridge and had the wall patched but not painted, for the roughly $400 per night digs this does not meet any of the criteria for FOUR STAR, let alone the claim of FIVE STAR. The cheapest pots, utensils, cutlery, crockery, glass ware were proudly on display, and are available from the local REJECT SHOP, this is NOT FIVE STAR. There was no outdoor seating or table of any type, and no BBQ for the entire complex. Stanthorpe is or was under emergency drought water restrictions (80 litres, per person per day) yet this property had no signage whatsoever on any water outlet including the spa bath. There were numerous small maintenance issues and no finishing touches that one would expect at the FIVE STAR level.THIS IS NOT FIVE STAR.

Generally looks good, colour scheme and location. Automatic roller door handy, still looks reasonably new.

spider webs on window sills dust in shower only one tea towel no coffee plunger no elementary cutlery or dishes no oven mit. the courtyard had not been swept in ages. cigarette butts still outside. i had to call 3 times to get the manager to email a confirmation. It could be a great place if it was looked after. beds and towels were great.