The location given in the e-mail was a laundromat downtown and did not match the actual location's address. It took some effort to find out where it actually was.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia