Great dog friendly hotel with views of Windermere

Lovely location with great views over lakes the room was comfortable and roomy and there was a good outdoor enclosed dog area. The receptionist and restaurant staff were lovely and helpful. The only problems were 1. that the room we got was not the one we thought we’d booked. The photos on Expedia definitely showed a balcony on the ground floor which with elderly parents and a dog was why we chose it. (I I suspect this is more an issue with how Expeda show their accommodation ) and 2. Despite being the hottest days of the year in an official heat warning the pool closed early both days and so we were unable to use it. The manager tried to blame health and safety as she was the only one allowed to open the pool but surely you get trained staff in. The hotel ( and indeed the whole of the Lakes) were full and the hotel l boasts one of the best pools. It took some convincing to receive a suitable refund and shows that whilst the staff can be very accommodating it only takes a seemingly uncaring manager to undo that

Clean room staff was friendly breakfast fresh every morning plenty of car space

All staff were wonderful especially amy on frint desk. Breakfast wa excellent

Lovely clean room, staff very friendly and helpful. Pet friendly, with own dog walking area. Lovely breakfast. A lovely stay in a lovely place.

Everything was perfect, the staff were excellent and we were so happy to have chosen this place. The only negative feedback is that the Pizzas were not very nice however all the other food was absolutely amazing so please don't take this feedback the wrong way. The Manager Pauline I think her name was is a lovely person and made us feel welcome from start to finish. Thank you. 9.9/10

Personnel agréable. Établissement adapté aux personnes déficientes visuelle (écriture en braille, chien accepté). Repas du soir pris sur place, très bien. Petit déjeuner sour forme de buffet très complet, viennoiseries excellentes. Chambre : rien à dire, salle de bain : il y avait quelques cheveux aux sols. Piscine très agréable après une grosse journée de marche.

First time taking our dog to a hotel. He was made very comfortable. Breakfast was great too. Would definately visit again. Great location.

Great breakfast, clean room, dog friendly and ideal location. If you like to walk only approx 25min into bowness or short drive if you prefer. Couldn't book an evening meal at check in as already booked up so may need to pre book before arrival. Overall very happy with our stay and would go back again.

Staff welcoming. The room was warm and comfortable, plenty of tea and coffee supplies. A choice of herbal tea and decaf coffee would have been appreciated. The building suits the landscape, the decor throughout the house felt a bit tired. Cooked breakfast provided which was fine. It would have been nice to have a fresh fruit option for the cereal and wholemeal bread for toast. Lots of parking available and it was well lit. Felt 3 star.

Very good breakfast

Plenty of parking spaces right outside the entrance. Staff are so friendly. Lake view from the well maintained gardens. Powerful hot shower. Lovely good priced food. Could do with a bit more drawer space in the family room, and a plug socket near the kettle. Would definitely recommend. Lovely warm swimming pool as well. Plenty of towels to use.

Excellent all round

We have just got back from a wonderful stay at this charming hotel. The location, staff and facilities are fantastic, it is a lovely building. We've stayed in many hotels but this one really delivered on all fronts. We really appreciated the views from our bedroom which were absolutely awesome (from our room we could see Windermere and the surrounding scenery) we felt so lucky. The pool was lovely, clean and well serviced, with complimentary towels. The hotel gardens were beautiful. The restaurant and bar was a delightful experience, we enjoyed both evening meals and our breakfast, plenty of choice in terms of food and diet to suit most tastes. We will certainly be booking again and can't wait to return. Thank you so much to management and staff who went out of their way to make our stay memorable.

Friendly staff great food 10/10

Polite staff, beautiful room and building, excellent parking and location, good simple breakfast, room a little dusty on various objects but the overall location and room spec made up for everything else.

Signs of deterioration on inside of exterior walls in room. I guess to be expected with the age. A bit offputting. All staff courteous and helpful, bar staffed as and when tbh. Isolated. A 2 mile rustic, pleasant, mainly downhill stroll to Bowness town centre. Taxi back haha. Overall a nice stay

This is a lovely hotel immaculately clean and comfortable beds good indoor pool would book again

Nice hotel, staff were lovely and very helpful, good location

Great staff and very helpful. Good lcoation in proximity to Windermere and Bowness with ample car parking. Room was in the cottage out building and was large and comfortable. Onyl thing that needs to be improved is the cleanliness around things like skirting borads, cobwebs up walls, and the shower base edges where it hadn;t been cleaned for a long time. Breakfast provided is perfect, evening food is ok.