Penilaian & Ulasan Keseluruhan Sweetwater at Waikiki

I'm rating this property a 1 because upon arrival discovered that the pool & ALL amenities were closed and we were never told that ahead of time. We traveled from Alaska so a pool on our tropical vacation was a MUST, kind of the point and INCREDIBLY disappointing when we discovered we didn't have one of the only things we came for. Then, when we asked to be refunded so we could move, we were told to take it up with Expedia because that's who we booked thru (Any guesses on how well that went?). We weren't the only ones who didn't know either - the couple in front of us was equally as upset and the wife was visibly crying. Property itself was in good location just a couple blocks off of the main drag and all of the mayhem that is Waikiki. Unit in very large, very busy hotel - expect to wait in line for elevators. Unit itself was decent - spacious for 4 people (one king, one queen murphy bed). Very clean, but strong smell of Fabuloso cleaner and tile floors had an odd, slippery film on them. Pool closer was effective April 7 2025 until further notice so if you are planning to stay there anytime soon, you may want to call first (Also known as the Waikiki Banyan).

Very convenient location, walkable to the beach, shopping and restaurants. There were a few minor issues, but the managerment quickly that they took care of. Free parking is a plus. We would stay there again in the future if we had a chance.

チェックインの時　いつもオフイスの方は元気に笑顔で迎えてくれて　長いフライトの疲れが癒やされます。 今回のお部屋は　4ヶ月前のお部屋と違い　かなり古い感じでした。シャワーカーテンがすぐ外れたり　タオル掛けが落ちたり　やかんの中は錆びていて　持ち手が壊れていたりという感じで結構ストレスでした。 でもタオル掛けが　すぐ外れてしまったことを　オフイスに伝えると　その日のうちに直しに来ました。　とても対応が早いです。 今月からプールが1年間使えないというので　プールエリアが回復したら　また宿泊に来ますね。その時はよろしくお願いします

Roaches... everything else is wonderful 👍

The property was well-equipped and location was close to the heart of Waikīkī. Free parking was a huge bonus as it is normally $50 a day.

The condo was very clean and tidy. We really appreciated the full kitchen and all the equipment - silverware, plates, pans, everything was available. The property was family friendly. Great location, walkable to most local places and the beach. A lovely place to rest.

A budget friendly stay

Lots of space inside of Condo for our family.

We’ve stayed at the property before but not with Sweetwater. It was a little difficult to find the “front desk” to check in (it’s an office on the 4th level not the hotel lobby). Once we found it, the ladies were so nice and even let us check in a couple of hours early since our room was ready so our toddler could nap!! Our room was in the level of the pool/hot tub and playground so we got to go right out of the lanai and walk over. It was the perfect place for us and our toddler!! We would stay again!

great location!

We stayed 4 nights and there were bed bugs from the bed. Told front about bugs and they said previous guest took it from the airport. They said Nobody knows. But, we found more and more bugs from behinds the bed. This was my first experience about bedbugs. never come back again.

We liked the location, free parking included, the walls are soundproofed well (we were beside the elevator and wont hear anything, even next door noise wont be heard)

Overall Sweetwater Waikiki was not that great. The front desk was non cooperative with our requests (no blankets, towel rod was broken) and requested us to contact our hosts. The host of the hotel room was not reachable as Expedia did not provide their details. The room itself was dirty as it had roaches in the cabinets and fridge. On the plus side, the location of the hotel was ideal as it was close to the shops and nearby beach. The area was walkable and easily accessible to the mall and restaurants. We primarily went to the apartment to sleep and shower, so it was not much of a burden in the long run.

elevator issue

バニヤンは過去20回位宿泊していますが、キッチンから寝室を通らずに バスルームに行ける お気に入りのタイプのお部屋だったので すごく良かったです。 オフイスのスタッフの方はとても親切で 説明もしっかりしていました。早めの入室も出来、快適に一週間過ごせました。唯一残念だったのは炊飯器が無かったため 毎朝鍋でご飯を炊かなければいけなかったことです。 それ以外は100点です。

部屋がとにかく広くてきれい！また泊まりたいです♪

Everything was great. The kitchen was well stocked for cooking. They provided beach towels. The shower was a great temperature. The only area of improvement would be the king size bed. The mattress was old and uncomfortable on the main bed. The murphy bed mattress was very comfortable. Would definitely book again

No one to checkin to the room, they left instructions in envelope. No one replies back to phone calls or emails for 2 days. Maintenance service took days. Parking was free but parking pass provided after two days (I had to pay $43 each day). No room cleaning or fresh towels for entire stay. Floor was sticky. Overall bad experience

We were out almost everyday the whole day so we really just stayed here to sleep. We also cooked some food and they had complete set of cookware, plates, utensils, cups, everything. There’s even a microwave and coffee maker too. Some cabinets were broken but it didn’t affect us too much. There were plenty of towels to use for bathing and to bring to the beach but there weren’t a lot of soap and shampoo for the number of days that we stayed. Also, we waited for the elevator for 40mins because everyone is checking out same time as we were checking out, so check out early if you can

Access to every place and everything, the beach, Dining, Laundry, Spacious rooms excellent