Good welcome very quiet

Friendly staff airy spacoous room. Stayed in room 7. Last time we stayed in room 4 worth paying for the upgrade.

Nice place with excellent friendly staff. Were only there for one night but the bed was lovely and comfortable.

Friendly, helpful staff. On arrival at check in, the hotel receptionist saw I was limping and said he would change our room to a ground floor one. Also, we said we are gluten intolerant and he said he would let chef know- chef coincidentally appeared in the hallway on the way to our room and said what a great choice there will be for breakfast! Very welcoming and accommodating here!

From check in to check out, our sta was absolutely wonderful, the room and bathroom were gorgeous, clean fresh and warm. Theres tea making facilities, tv, a troser press and iron and hair dryer. The halls and dining rooms are all beautifully decorated, homely, fresh and clean throughout. The downstairs toilets were lovely, fresh and very well equipped. Theres seating outside, with a small beautifully kept garden, full of mature trees and planting. All the staff were exceptionally efficient, friendly and helpful. Woodlands is an easy 7 minute walk into the town, gardens and museum's. We recommend this hotel very highly!💯💯💯💯💯

Short stay but very comfortable

Great

The staff were attentive and helpful at all times. Breakdast was excellent and freshly cooked.

Hotel was very dated and needed work spend on it. Not sure it was worth the money Only thing very good was the breakfast

The hotel had a wedding reception the first night we stayed. There was no issue with the noise or wedding because staff had taken time to explain what was happening when we checked in. The staff went out of their way to help us with opening doors and settling in. The two brothers who work there were exceptional, kind and understanding as we were staying in the hotel due to difficult family circumstances. We would like them to know their kindness was appreciated.

The property is definitely in need of a lick of paint in some areas, but everything needed for our one night stay was there and the staff were as helpful as possible, efficient and keen to please.

Lots of easy parking, close to town center and very helpful hotel staff. Would definitely stay here again.

Very friendly staff. Just needs a refresh like many hotels.

Its the worst place i have ever stayed in. Room 8 with the central heating and water pumps , cleaning closet adjoining constant noise all night and day. Breakfast disgusting everything over cooked burnt and dry i never saw a runny egg yolk for 3days. No service, if want something ri g a bell !!! The cook constantly had ear phones in. No WIFI Upstairs in my room, and WIFI didnt work on checkout. The AA need to re evaluate the 3star rating !!! A waste of hard esrned money!!!

I found out at check in that I had overlooked the fact there was no air conditioning and it was hot and stuffy. There was a fan which I used. Gent at front desk was very friendly and accommodating. Breakfast was nice.

My experience at this hotel wasn’t what I would expect, the cleanliness was a big issue, with old wrappers and very old dust buildup.

Didn’t stay as you double booked us and there were no rooms available

Great service throughout stay, couldn’t do enough to make stay as comfortable as possible

We had not been informed after we booked that a wedding was being held there that weekend. As a non-wedding guest you would have thought the hotel would have put us in the farthest room away not directly over the disco. There was laughing, screaming and slamming doors till the early hours. The stair carpets are threadbear the room carpet is filthy. The wifi didnt work. Then to after a dreadful nights sleep in a lumpy bed, there was no hotwater and no one on reception to explain why. The only redeaming feature was the staff were helpful and polite and the breakfast was excellent.

easy access and quite