Amazing staff, properly, amenities, location and nature!!! And dining!!

The stay was ok, nothing special. No one went above and beyond. Not the best customer service but was not bad either

Tres bien placé, tres propre et tres bien équipé. Par contre je ne comprends pas comment la station peut pratiquer de maniere generale les meme prix qu une station francaise qui serait au bas mot 4 a 5 fois plus grande

We loved our stay at Rila! It was the best location for the slopes & we loved the huge variety of food we were offered for breakfast and dinner! We loved the surprise of having a live singer in the lounge downstairs after dinner, it was a lovely addition to some of our evenings! Our room was really spacious too & staff were really helpful at reception when we needed anything!

Everything excellent. It’s a very large hotel so breakfast very crowded at the weekend but plenty there. Location excellent, facilities excellent. Only downside is the noise from the local bars at night. Amazing cocktails in the lobby. Food not so great in the lobby but excellent at the Terrace on the 2nd floor.

Great location. Clean and modern hotel. Plenty of amenities and the breakfast was really good. Very helpful staff. A little noisy from the bars at the front pumping out really irritating music late afternoon/early evening. Don't go for a mountain view room if you want a quiet evening in your room.

A great stay with a touch of luxury

Really lovely hotel but ski hire staff incredibly rude, rooms on the front of the hotel very noisy and slope view doesn’t always mean slope view as I was told to go onto my balcony and look left to see the slopes 🙄 view from room was dirty rooftops and messy car parks.

Absolutely perfect.

A thoroughly enjoyable experience- a very well organised hotel! Great food, staff and accommodation and the slopes out the door were perfect x

Oda temiz çocuklu aile nin kayak için en ideal tercihi

temiz,nazik personel,mükemmel konum

Nice clean hotel. Good facilities. Right next to the ski lifts. Spa facilities are also nice.

Good overall

Beautiful hotel, welcoming staff, large and beautiful rooms, excellent spa, large pool, impressive sauna room

Amazing

Brilliant for families learning to ski

Amazing experience!!!

The hotel is beautiful and the location is perfect.

Great for families