Penilaian & Ulasan Keseluruhan Hotel Riu Palace Costa Mujeres - All Inclusive

The hotel is great. Excellent food. The staff is very nice. The entertainment program was very nice. For those with kids or young people it is great since you have access to the water park right there. We didn't enjoy the ocean because they didn't clean the beach. Something easy to avoid but it was full of algae.

Great resort, the staff is friendly & helpful.

Rio Palace Costa mujeres service. It's a excellent hotel. I like everything you guys the best keep it up doing good job

Very good place to spend your vacation

Excelente hotel, la comida deliciosa y super fresca en todos los restaurantes, todo el personal super amable

We found the air conditioners barely kept rooms cool. The food was so so. The service was great and very clean.

Habitaciones cómoda, comida regular, buena playa

Roma restaurant, food and service was the best. Overall enjoyed the stay. Maybe needs better evening entertainment. Will be back.

Very Clean , close proximity to everything.

Everything was absolutely wonderful minus the food. It’s bearable but could use improvement. The room was beautiful and clean, room service was impeccable, our private pool was cleaned daily, we were respected, property is massive with Jett ski, parasailing, and boat excursions. As a youngster, the buses take you to the crazy parties at the other RIUs. Outside of the food, would stay again.

Awesome!

Beach had too much seaweed, pool water was hot,

Exceeded Expectations – Amazing Staff & Service! We had an outstanding stay at this hotel. Everything exceeded our expectations—from the clean, comfortable rooms to the welcoming atmosphere. The staff were absolutely amazing: friendly, helpful, and always professional. A huge thank you to Manager Luna for her exceptional attention to detail and guest care. She truly went above and beyond to ensure our experience was perfect. Her dedication really made a difference. Highly recommend this hotel and can’t wait to return!

Increíble experiencia, lo recomiendo

Such a nice resort. Food is great with many options. And the staff and entertainment team were awesome.

This was a good hotel. Rooms were roomy and nice. Right on the beach. Pools were super clean. Rooms were clean. I hated the whole “towel” card thing. The food was just ok. I would not return as it was too far from airport. 1 hour drive. And with traffic it was 1.5 hours.

Really nice hotel, my friend booked it as she was there before. Rooms are clean and spacious. Beautiful and meticulously maintained territory. Four good size swimming pools, including one with the bar. Food was good, except the pastries, they were plain and had commercial origin taste, not my style. Beach is the best part as it is acclivous, with four rows of lounging chairs and palm trees creating some shade. Service was good, except one guy from room service who was touching my shoulder in a creepy way just because I was being nice to him, it was repeated second time when I was barely talking to him as well. That kind off spoiled my overall impression of the service, as having personal space is very important to me as an American. I think he is just creep who should be eliminated eventually from the stuff.

Loved everything! Clean, great food, great service & staff. Beach access was easy too and very pretty.

Safe and quiet area. Resort was very nice. Distance is far away from everything so taxis are $35 and up each way. Would highly recommend

Overall a good hotel, food was good and their was plenty of room on the beach or next to the pool. Service was really good and staff was attentive.