No staff at all, room was very loud and not clear enough, the whole place had a very weird layout with a lot of stairs in the building. For 87£ a room it’s outrageous

Nice place. A little loud at night.

Unique property in wonderful location. All was well, just could use a bit of an upgrade to get 5 stars!

Location OK but part of the "hotel" was a Thai takeawy.

Great place. Nice people. Very comfy room

A perfect location near the old town and Cathedral. Very comfortable bed and duvet. Did not read the fine print to realize the shared bathroom was on the 2nd floor but was not a bother. Would definitely go back again,

Cheap and cheerful. Very spacious and close to city centre.

Good value accommodation right in the centre of Canterbury clean room nice shower and friendly service

Location for city very good. Our room 6 was advertised as king bed but only double. Very tired decor. Meet-up with friends who had travelled down to meet us they had no toilet!!! Had to go upstairs to the toilet. When we left this morning no one around . Not hotel standard

Gute Lage, fast im City Centre. Zimmer 1: Schmales Doppelbett. WC außerhalb. Kein Frühstück. Schlechtes Preis/Leistungsverhältnis.

Hotel is walking distance from city centre and cathedral

Great stay but no one to answer the listed Emergency Phone number for use when property is not staffed. Everything was great but when trying to store luggage for a few hours at the end of the second day stay there was no one available at property nor on the posted emergency phone number

Would definitely return for another stay! The room itself had plenty of space for two, had what we needed and was comfortable to live in. For us, it was perfect for a short stay (we stayed two nights). The location was absolutely perfect too: only a few minutes walk to where we needed to be - city centre, cathedral, train station, etc. The only pieces of feedback I had was that i felt that the water pressure in the shower was a bit weak, and that the toilet was shared. For the toilet though, it was kept very clean throughout our stay. Even with these, it hasn't changed our 5/5 rating of the stay!

Great location for me, within walking distance of all the major sites, plenty of dining options nearby, the building itself was a treat! Staff was helpful. I was having a minor laundry emergency (a previous booking didn't have laundry services as advertised) and they were kind enough to accommodate me quickly and efficiently. The only down sides were seasonal. Our stay coincided with high temperatures and our room was stuffy, which is completely understandable, but the windows were not screened. Despite that, however, we very much enjoyed our stay and recommend it!

Bed linen crisp. Nice big pillows. Big television. Very noisy all day and night as in the centre and room on first floor by front door. Carpet in room stained and dirty. No breakfast offered despite saying from 8am to 10am. No reception in am even though it says from 8am. Shower and sink in bedroom feet away from bed. No ensuite. Common use toilet up 1 flight of stairs. When first arrived i was asked if my dog would bark as he barked in response to slamming front door snd voices outside. Dogs bark. Dont accept them if they are not to bark.

We adored our experience at Coach House. The staff was super sweet and the food at AE'S Thai Kitchen was wonderful! Good B&B to recommand.

I needed city centre accommodation for 1 night at short notice for a reasonable price and The Coach House ticked multiple boxes for me. I was aware in advance of the limited facilities that are available in the hotel, so I was prepared to book on that premise. It turned out as I had expected, so I was happy with this during my stay. The hotel is in a safe area of the city centre, within easy walking distance of the bus station and both train stations. There are plenty of restaurants and pubs nearby, and a "Tesco Express" within 100 metres of the hotel. WiFi is available in the hotel, although I didn't use it as I had sufficient data allowance.....and surprisingly 4G connection.....which has historically been problematic in the city centre. As for my room, the bed was comfortable and there was sufficient space around it for my luggage. The shower cubicle was small, but the shower was ideal and I felt refreshed after use. The shared toilet is located on the 1st floor landing. To conclude, if you have a limited budget and aren't looking for luxurious accommodation then this hotel is well worth a visit 👍😉

The steps very dangerous. The loo dirty without roll paper.

Very old

The hotel was great. Everything was spotlessly clean. The staff were friendly and helpful. Location was perfect, close to the shops and bus/railway station.