No staff support. Had to wait for reception to be opened both at check in and check out. Room was very spacious but facilities were very poor. Had a tv in the room but couldn’t find remote to operate.

The hotel had all rooms booked out despite making booking via Expedia 2 months in advance. This place is run by amateurs. Not to be trusted. If it wasnt for good samaritans I would have no place to go. Expedia was like we will refund you. Not helpful at all to find alternatives.

Needs to provide basic amenities like cutlery.

NA

Budget friendly hotel. Rooms are a little dated but you get what you pay for. Free breakfast is a plus but you get one serve from kitchen. Staff are really friendly and helpful.

No water

Noisy

This was my second time staying at Galaxy Hotel, and I really enjoyed my stay. The room was modern and up to date, which made it comfortable. The only issue we had was with the bathroom door, but it was promptly fixed. Overall, a pleasant experience once again.

We got a place to stay in my home town. We are thankful for that. Staff were very friendly n helpful. Only bathroom facilities were not up to date.

The bed was so hard, it felt like I was sleeping on a hard surface. This gave me back pain.

There’s no shampoo/conditioner in bathroom, dirty towels, when showering the water gets filled on the floor. Doors are so hard to open close, jammed. Not staying here in futur

Was good first time visit to Labasa.

Dirty. Falling apart. Dodgy workmanship. Poor Construction. Smelly bathroom. Hard mattress. Not much amenities. One hair dyer shared with rest of the hotel. Old torn towels always short supply. Very poor wifi/internet. Ants. Restaurant service was ok. No variety for breakfast. Friendly helpful staff.

Average

Very hot in dinning area

Leaky taps. Bed very very hard. Broken tiles in bathroom. We had to call room service 7 times and wait 30 mins for bath towels. Only received 1 towel for 2 people. Tea cups in rooms but no hot water jug. Linen dirty. Bathroom cracked tiles and hand basin taps gushing water on floor. No toiletries. Notji g good about the property.

Balcony can be cleaned, parking is very tight. Other ways great for short stay. Our first time in North

Staff pay no attention. The restaurant staff could careless. Broken doors, no towels and the place in general needs a lot of maintenance

Customer service is very poor .

Room stuff and restaurant all is good 😘