Penilaian & Ulasan Keseluruhan The St. Regis Zhuhai

Prefect as usual

An eye opening experience with St. Regis Zhuhai Butlers did an incredible job making us feeling most welcome! Jason Shawn Ambe Were a great team. Jason ,one of the butlers was the highlight of our stay , he is a true gem and he was willing to go above and beyond!

Great experience as expected. Butler is very helpful and professional.

Best Hotel

Great service and large room.

Great services!

Excellent service as usual!

高端的客房設備，所有員工的服務非常優質，早餐在秀. 餐廳的食物質素好高啊

酒店的職員非常有禮貌，上下每一位職員見到面也會問候，笑容滿面。 我們各人抱着很大的期望去吃早餐，但最終很失望。因為食物質素有很大的改善空間，款式雖多但味道不是太好吃，例如油條亦較硬，蝦餃皮很易爛，亦都較厚，連生果也不夠甜，雪糕像溶溶地。

First of all, usually I'm not a demanding customer BUT in view of the price and class of this hotel, I have a reasonable expectation on the service and thus I make the following comments:- 1. The buffet breakfast is POOR. The waitress led us to the table after a long time queuing, and we sat down, another family showed up and told us that we were using their table, while there was no any indication on the table was being used and the F&B staff did not have any record on the table arrangement so that they did not even know that the table was being occupied by the others!! After they arranged another table to us, they served coffee, and you can see in the photo that the coffee leads and make the cup looks so dirty, and the hot coffee was NOT hot!! 2. Room is nice but not clean enough, while dirt were found in the drawer of the cup cabinet. 3. Butler service was so-so. When we requested for ice bucket with ice, they only sent the ice to our room and claimed that we didn't ask for bucket. 4. When my friend called and asked for some arrangement before check-in, the staff doesn't knows English!! Conclusion: I won't recommend this hotel to others and this was definitely the one and only one time I would stay in the hotel. I cannot believe the standard of this hotel is so poor!!!

房間非常豪華及舒適

The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean.

The room very big , nice view , quiet and clean but abit far to view point and not much thing nearby the hotel

Great experience. Thanks

great facilities great service

Professional services

Very good concierge service, nice stay

酒店整潔華麗，住得舒服，今次已是第二次入主，有機會再來。

服務貼心，房間設備很好

GSM manager Joanna is very helpful and good service! We enjoyed our stay so much!! 令我們今次入住十分開心