Reception is brilliant

Room was nice but I have stayed at the hotel more than a 100 nights before COVID but now it is not the hotel for North Americans. No more HBO, Dicovery channel CNN which is not a really a good news Chanel. They took all the western food off there menu. Great breads at the buffet. They just changed more to just Chinese’s after Covid. Long story short stay at a hotel that you know the name. This was my last stay at the Lakeside. But the people are nice.,

No place to put clothes in toilet

We had a wonderful stay and the staffs were helpful. Will definitely stay here again.

Felt like i was staying in a 5 star hotel.

Very pleasant stay , excellent service. Very much at home. Huahua was very helpful.

The staff is very kind and helpful. The restaurant has a very nice view on the river.

We loved the cautious services of the staffs. Enjoyed the lake view from our room. We also liked the numerous bus routes just in front of the hotel.

We spent 4 nights on a family holiday, drawn by its location and the indoor swimming pool that offers a wonderful view of the city center. The pool is clean, well-managed, and quiet; we enjoyed our daily exercise there. The staff are friendly and attentive to details, providing complimentary water bottles and noodles after 10pm, along with some garment items to assist you. You can always ask for help. Special thanks to Henry and Sia who assisted my young child and elderly parents. Accessing the Wi-Fi was not straightforward unless you have a China Mobile number. When I called the reception, I was told that the password is the last 6 digits of the check-in ID. Overall, it was a great experience and we would love to visit again

Very friendly staff.

Friendly staffs and good services. Helped me a lot during my stay.

The hotel staff were very friendly and attentive to details. Beautiful swimming pool and nice gym on the 5th floor. My 3-year-old son especially loved the koi pond in the lobby. We were pleasantly surprised to have a room service robot deliver our takeouts. Definitely recommend this hotel for its excellent service and central location

Location is excellent overlooking a lake and garden. Really enjoyed the stay at this hotel. Staff is really supportive, responsive and tries their best to help out. Room is good size and regular cleaned. I will definitely stay again at this hotel.

無論管家Libby小姐、入住和退房職員、健身室和游泳池職員、管房職員、清潔職員都態度友善、親切，給予幫忙，外子和我入住四晚都十分滿意和盡興，期待下次旅遊厦門再次入住這間優質酒店。

酒店安排湖景房，非常棒的景緻！泳池也美，救生人員認真待命服務！貼心的夜宵，讓我回想起來年輕時也是在一家酒店工作時一天四餐的歲月⋯ 超乎預期的棒！店內員工很貼心服務！ 唯一令人不舒服的地方就是 客人在電梯內留下的菸味！住客應自我檢討一下！

The hotel is very good, with complete facilities and very good service attitude. It is worth staying

服務人員很親切 熱心

Hotel environment was nice with good breakfast spread and even had supper. Nice swimming pool and gym. Good view of the lake. Overall comfort could be better though. The bed was too soft and throughout the night in the room I stayed in, there were thudding noises which affected my sleep. On checking out, the hotel could not get a taxi for me which was really disappointing as I was rushing to catch my flight back.

The staff are nice and very helpful

The staff are really helpful with my sudden change of schedule and the arrangement for room. We are offered with complimentary, i.e the sweet soup, fruits and the cookies were really lovely.