The breakfast buffet was absolutely wonderful. The rooms ect were clean and crisp. The staff: The young ladies working when I came in were pleasant and the house keeping young lady was full of smiles. The young gentleman working there literally could not be bothered. I asked him if he could please call me a cab when I checked out, because I dont speak the language and I was traveling alone. I have had such bad experiences with upcharges in Poland. Most of the taxi drivers don't use meters. They just tell you what they want to charge. Anyway, he did reluctantly call. I did give him a tip for calling which he did look surprised by and he did seem to appreciate it. It should not be such a big deal to call a cab for a customer. Anyway, The Grot Hotel in Malbork were soo nice and accommodating, but many places are not. I will never stay there again because you don't want to feel like a burden when you pay good money to go somewhere.

i stayed this hotel for three nights and i really like it. the location is good, easy to access from the airport and working distance to the main market. the room had cleaning service everyday. breakfast menu doesn't change at all but it was okay

Her açıdan kusursuz bir otel

Staff was very nice and so was the breakfast buffet. The room was very cramped. The bed was extremely uncomfortable…The pillows were like sand bags. The comforter was way too thick(The AC barely works and with window is locked shut) and they don’t use fitted sheets on the bed. With my tossing and turning I wind up sleeping on the mattress cover. The only two nights I slept well was when I was drinking booze.

Soggiorno di una sola notte prima del volo di ritorno in Italia. Perfetto

Nice hotel close to Old Town. Very friendly staff.

Mit unseren Aufenthalt in Krakau und besonders in diesem Hotel waren wir sehr zufrieden. Schon gleich am Anfang hat uns der Rezeptionist gleich ohne Aufforderung ein sehr schönes und vor allem ruhiges Zimmer im 1 Stock angeboten. Auch mit dem Parkplatz waren wir sehr zufrieden. Ein interne Mitarbeiter ist extra mit uns raus aus dem Hotel gegangen um uns den genauen Standort des Parkplatzes zu zeigen. Auf unseren Wunsch wurde der Parklplatz während unseren Aufenthaltes extra für uns reserviert. Alle Mitarbeiter waren sehr freundlich und hilfsbereit auch wertvolle Tipps für die Stadtbesichtigung haben wir bekommen. Frühstück haben wir 2 mal genutzt und wir waren sehr zufrieden mit dem was man geboten hat. Nochmals vielen Dank an alle Mitarbeiter des Hotels für den schönen Erlebnis und Aufenthalt.

Très très bon séjour et très bon service

Good service and good breakfast.

Séjours de 5 jours à Cracovie Accueil remarquable et disponibilité immédiate de la chambre malgré une arrivée à 12 h au lieu de 14 h Hôtel parfaitement situé à 3 minutes d'un arrêt de transport en commun ou passent de nombreux bus y compris la ligne direct de l'aéroport En proximité de la Vistule Hôtel calme , récent avec un personnel accueillant et toujours prêt à rendre service Petit déjeuner dans la tradition de la Pologne Il faudra oublier les croissants et pains au chocolat mais vous pourrez largement vous faire plaisir Hôtel que nous recommandons également pour son rapport qualité prix Seul regret , l'absence d'une chaine de télévision francophone

Ottima posizione per girare Cracovia sia a piedi che con i mezzi, ottima colazione, gentilezza del personale.

Great location, quite place. I totally liked my stay at the property!

Great hotel

Fantastisk hotel, good location, short walk to city. Only thing we missed was a fridge in the room ☺️ But over all perfect experience.

It was a great hotel, with a great location and price.

Sehr gute Übernachtung!

Very nice and confortable

Prisvärt hotell med centralt läge och egen parkering. Dock trånga parkeringar så man kör inte in med en RAM1500 direkt. Gick precis med min Cupra Formentor. Trevlig personal och luftkonditionerade rum vilket var mycket önskvärt med 31gr i skuggan. Bra frukost. Spårvagnen utanför dörren. Kan definitivt bo här igen.

Very nice Hotel (new & clean), super friendly staff. Breakfast is very good with fresh salads, fruits and everything what you need.

I like the room with conditioner, I hope the create and connect tape water with hose for washing after using the toilet it is more healthy than using tissue after using toilet