Penilaian & Ulasan Keseluruhan The Houghton Hotel, Spa, Wellness & Golf

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Great

Unser Zimmer (Familie mit 4j Kind) war sehr schön, groß und sauber (King suite). Die Außenanlagen ein Traum. Bei unserem Aufenthalt leider zu kalt zum schwimmen. Der Golfplatz und die Padel Anlage inkl. Kinderspielplatz sind toll und großzügig angelegt. Was uns nicht sonderlich zugesagt hat war das Personal an der Rezeption. Generell eher kühl und nicht sehr Kundenorientiert. Wir wollten Tipps für Aktivitäten mit Kind, da der Pool aufgrund des Wetters zu kalt war. Man hat uns dann vorgeschlagen kostenpflichtig zur Mall gefahren zu werden, man könne halt sonst mit Kindern nichts machen… vom tollen Spielbereich beim hoteleigenen Padelplatz wurde nichts erwähnt und auch nicht, dass man auch am Golfplatz mit Kindern Bälle abschlagen kann auch nicht. Sind dann auf eigene Initiative los. Andere Mitarbeiter wussten gar nichts von einem Padelplatz. Generell ist das Personal schlecht über die Hotel Räumlichkeiten informiert. Auch dass wir vor Check-In, während des Check-Ins und am abreisetag erwähnt haben, dass wir ein Flughafenshuttel benötigen, wusste eine Stunde vor Check-Out niemand. Der vorab beantrage Late Check-Out (bis 17uhr) wurde nicht hinterlegt sodass wir am Abreisetag 3x zur Rezeption gehen mussten um unsere Schlüsselkarten zu entsperren, da sonst nicht mal Lift funktioniert. Wir würden nicht wiederkommen, auch wenn das Restaurant sehr gut und das Personal dort sehr zuvorkommend waren. Auch die Reinigungskräfte haben tolle Arbeit geleistet und waren sehr freundlich.

Hotel and staff are 5 star but pools were not clean enough to use it, sauna was not usable (very low temperature) no changing room there and nowhere near 5 star level. Indoor pool also was dirty. That is a shame considering that the rest of the hotel is good and everybody very friendly and helpful.

One of the best properties you will ever stay in your life. Quality and professional staff like never seen before in all our travels. Cheers

Great location. Super friendly staff.

The hotel was very clean and the staff was extremely friendly. The rooms are very nice and clean . I highly recommend this hotel.

Transport booked from airport was 75mins late. Pre arranged late check out for £130 had been cancelled by the hotel. Booking for their golf course shambolic and I discovered that guests basically can’t play on the course. Too shambolic to be an Expedia hotel

Lovely hotel, nice food, good service

Very good!

Tres bel hotel dans une jolie zone de Johannesburg

Loved it!

Thankyou to all the staff for your excellent service and world class hospitality. Everyone went out of their way to make our stay very memorable. Your rooms are super nice and comfortable. Would definitely recommend this to any travellers and we will be back in the near future.

This is such a beautiful property. Everything about The Houghton Hotel gives 5 Star. From the rooms to the setvice. EXCELLENT. One of the beautiful ladies who worked there even volunteered to take pics of me when she saw me taking selfies. This is the kindest thing you can do for a silo traveler. Thanks for a wonderful stay. Jillian from Texas.

Beautiful hotel, spacious room, comfortable bed, quiet, great staff.

The property location, friendliness of the staff, transportation, and restaurant. It was an amazing hotel.quiet at nights!

7th time there. Always wonderful

The food at such a high class expensive hotel is quit bad. Also the access to the golf course should be streamlined. I stayed at the hotel so I could golf but had to request for a drive and when getting back and to phone the hotel ahead to b picked up. As a guest one should have easy access using the room key to go through the gates.

The shower was clogged. When you take a shower, the water would not drain which is unsanitary.I complained the next day, they promised to fix it but didn’t fix it . My AC was also not working .I do not recommend this place .The neighborhood is not safe to walk at night as well .

Amazing stay as always and was upgraded as well which was an unexpected pleasant surprise. Friendly staff and clean hotel with attention to detail. Will totally recommend always.