Penilaian & Ulasan Keseluruhan HAKONE Setsugetsuka

Loved the onsen at this property! The dinner and the breakfast were also a great experience!

Overly priced; - Both quantity and quality of food in the dinner are not up to the standard for onsen hotel - Shower is completely outdoor, it's freezing to take shower in winter time - The open-air bath is not hot-spring water which is not explicitly specified on the booking page

同系列の＜翠雲＞に宿泊した経験に比べてしまうとやや見劣りがしますが、強羅駅至近の絶対的に便利な立地、各客室に木風呂露天風呂があり自由にいつでも入ることができるなど、現代的な機能を持ちつつ伝統的な温泉宿の雰囲気も併せ持った素晴らしい宿泊施設であることに変わりはないでしょう。夕食の内容にやや難があったと思いますので、記しておきます。『揚げ物を最後に出すようなことがないように』、『鍋物に加えて、鍋の具材と同じような野菜の種類による鰹をあしらった"海鮮サラダ"はやや興醒め』、『お品書きの順番と実際に供される料理の順番が一致しない時がある』などを改善してほしいと思いました。

It was great

It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!

房間大小適中，有小客廳，私人風呂，不用到外邊，當然有大浴池。早晚餐都是日式，中規中矩。附近真的什麼都没有。連便利店都不見。

サービスもアクセスも良く何度も利用しています。

Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again.

A little worn, and with medium service, it’s still a fun place to visit.

溫泉有分人工碳酸泉、天然溫泉及獨立溫泉屋，可以在不同的地方享受溫泉，晚餐非常豐富，壽司1個人可以選擇五種非常與眾不同，還有提供免費的點心、冰棒、飲料隨住客取用，地點距離強羅車站非常近，非常方便。

The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful.

결혼 20주년 여행 중 최고의 선택이었습니다. 호텔측의 축하와 배려에 정말 감동했어요^^

Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.

It's super close to the line to Hakone Ropeway! Also a great place. We went on a weekend and it wasn't really that packed at all. The onsens were super clean, safe, and relaxing. Not much chit-chatting like the ones in the US which I LOVED. It was perfect. We got a room with a private onsen and it was cute - it was just like a wooden box hahaha but it was a vibe and really nice. We also got the food included and that was great - real Japanese style and delicious. All of the people that worked there were really helpful too.

An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much.

部屋は綺麗でサービスも良かった ただ洗面所の隅に埃があったのが少し気になりました 夕食が遅くなるお客さんには団子や蒲鉾を出していただき楽しかったです 帰る時に玄関前で夫婦の写真を撮っていただき嬉しかったです

Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.

The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.

Amazing instalations, amazing food, amazing service!

If you are looking to experience a Japanese ryokan experience this is a good one to choose. Book half board and then enjoy great kaiseki dinners and real Japanese breakfasts. The typical stay here is 2 nights and they offer 2 dinner choices to complement them. Stay a third night and you will have to repeat one. We repeated the shabu shabu meal but had beef one night and fish the next. This was the first time we had had kaiseki meals and we certainly could not rate them relative to other kaiseki meals we can only say they left smiles on our faces. The staff and facilities were outstanding. We can’t comment on the onsen aspect of this inn as we opted for in room an open air ofuro so we could enjoy the waters together but the only thing that would have made the soaks any better would have been about 20 degrees cooler and some snow flakes. Eat your hearts out fans of Strawberry Hot Springs in Steamboat springs. Oh. Did we mention Mt Fuji is just over the hill? Yes Fuji-san graced us with a great view but only after we endured a weather front that showered us with grapple then swept away the clouds revealing the mountain. Think positive. Everyone is encouraged to wear the samue or yukata’s provided by the ryokan and it has an egalitarian effect that is quite pleasing. This not a small place but it is great for first time ryokan visitors.