from the description, just copy-pasted ""24-hour front desk"" CLEARLY WRONG. YOU MUST HAVE A WORKING PHONE WITH YOU TO ACCESS THE RECEPTION. ""Multilingual staff"" CLEARLY WRONG. NO SPEAK ENGLISE. Also it did absolutely not say "shared bathroom", which is the case. See, I travel the world without working phone, so it was really impossible for me to access any room. I ended up entering all rooms randomly, and eventually found one empty with the key inside, thanks god, so I gave it to myself. WHAT KIND OF HOTEL/BOOKING IS THAT?!?! NEVER AGAIN. Also 3 hours later when you can finally see the receptionist "Because he came here randomly", while trying to be helpful, NO SPEAK ENGLISE ZERO ENGLISH WORD. NEVER AGAIN.