I was given a room that was occupied by someone else

Yes.

Tudo impecável

Todo muy bueno, precio calidad excelente. No funcionaba el aire acondicionado.

Hotel bien ubicado, habitacion amplia, limpia y el personal muy amable

The hotel felt very safe, and the area around the hotel was quiet. The staff were very nice and helpful. Breakfast had a good mix of foods (eggs, toast, fruit), and there was filtered water to refill water bottles. We were also able to store a suitcase there while we went to Cusco for a small fee because we’re staying at the hotel again later.

The room is ok, not good cleanness, had some stain on bed and toilet. The worst thing is I paid for breakfast, when I checked in also tell the staff I will check out at 5:30am, will the breakfast ready at that time, and the staff told me yes. But when I checked out, there’s nothing for me and they don’t even do the refund for me.

Excellent value for money. The facilities are basic, the restaurant serves adequate food. You get what you pay for. If you want luxury and more amenities, this is not the hotel for you, but if you want to save money, it's a good place. One bonus: the staff was very friendly and helpful.

Very welcoming, staff very helpful and the location is perfect.

Bueno

Bra läge

Very good hotel

Terrible all around had to fight for a refund

Hotel súper recomendado desde el personal en recepción muy amable y cordial, las habitaciones muy limpias, muebles modernos con todo lo necesario para mi estadía, iluminación acorde para el descanso, avisos de no molestar en la puerta si deseamos colocar, cerca de zonas recreativas y ubicación segura.

Great stay, a short walk from the main road with great eating options around - highly recommended

La limpieza es perfecta, lo mismo los baños en especial el inodoro que tiene un botón para orines y otro para evacuar desechos sólidos

Lage gut. Hotel ist aber in die Jahre gekommen und spatanische Zimmer und mangelnde Bettenquslität

Very quiet, clean and modern. Breakfast excellent.

Very quiet and easily accessible to shops and restaurants.

basico