Rummet var rent, med minikök och balkong, men trångt för 4 personer. Sängen var obekväm men kuddarna var ok. Läget var ok - det fanns bra med bussar och tåg, men det är ganska långt från centralstationen.

Cleanliness very poor We have requested but they said after check in they won’t arrange cleaning Before check in must be cleaned ?? Is it our problem So expensive but not happy Dusty environment causes sick

This hotel is excellent and cozy. The staff is amazing, and there are very nice places to eat and shop nearby.

Hotel and room was good. Done up to newer standards and has space. Only thing I could say, was the beds were pretty hard.

Quite hotel small rooms for 4 people , I suggest bigger room if more than 2. No breakfast kitchen available in room, small supermarket close by walking. In general good. Big area for shopping close it’s amazing all available all brands

Good location in between Kyoto station, Nishiki and Gion. Clean, a bit small but ok. Worked good for a family of 4. Very helpful staff

The emergency alarm went off at 6 am in the morning and the staff took over an hour to sort the situation with little communication to the people staying inside in the cold about what was happening, it appeared that no one knew what they were doing, and no apology for the inconvenience, also the room upstairs had children banging and crashing around until after 11 pm , very disappointed, won’t return

Location was great. It was convenient to everything and not too far from Busan station. The floors had small gaps which may slide slightly. Everything else worked fine.

Room was spacious and worked out for 3. Came with a small kitchenette but didn’t have to use it. It is modern and location worked out for our 2 days in Kyoto. Only small negative is they had no coffee packages so buy some instant coffee from a convenience store.

Great!

24hr concierge is a big help. Free luggage storage is amazing too. Also free in room private laundry (shower room doubles as a dryer for clothes). Mini -kitchenette was a bonus but we didn’t use - got a second sink out of it which was helpful with 4 people

The beds were not comfortable. They were way too hard for my back.

La chambre était très bien, bien chauffée, la salle de bain parfaite avec chauffage pour sécher les vêtements en sortant du lave linge. Le personnel est très accueillant, serviable. Hôtel à proximité de tout et à 30 minutes de marche des centres commerciaux.

Good location. Clean room. Value. Great staff.

Walking distance to trains and shopping. Several local eateries. One big issue with this property were the beds. The mattresses were so hard, it felt like sleeping on an ironing board.

The neighbour is very safe and very walkable. The room was very clean but it was too small for 4 people.

Clean and spacious room for 4. Quiet and peaceful environment. Pleasant staff.

The hotel and the room were clean and room size was spacious. The staff were friendly. The hotel decor was cute. Areas of improvement are that the beds were a little bit hard and not as comfortable. The kitchen lacked a frying pan, so it was difficult to cook food with only having pots available. There were only 2 glass drinking cups and 3 large plates for a room accommodating 4 people. So that was inconvenient.

Easy access from Kyoto Station and also to all the nearby attractions. Very walkable to food and shopping. If you need, there is self-service luggage storage. Very great place to stay and the suite is spacious as well!

Room was so small. It had a horrible wood smell. Service staff is excellent. would not recommend due to tiny space. Not a fan of drying system.