Penilaian & Ulasan Keseluruhan Mystay Porto Batalha

Photos trompeuses, chambres clairement laissé à l'abandon, odeur très forte de moisissure, personne à qui parler, nous avons eu une coupure de courant et l'hôtel nous a demandé de nous même jouer avec les breakers du panneau électrique pour résoudre le problème, les murs, rideaux et stores sont sales. Emplacement super mais très bruyant les vendredi et samedi soir.

Ao chegar e ver a localização fiquei assustada e pensei em procurar outra estadia, pois fica numa rua ingrime pouco movimentada e bem estreita. Mas depois a equipe do hotel informou que é segura. Enfim nao recomendo para pessoas com dificuldade para locomoção e com muitas bagagens. Os copos estavam sujos, o elevador é claustrofóbico e com um sacos de roupas sujas o que deixou menor ainda. O banheiro tem mofos nos reajustes. Mas tem muitos pontos turísticos perto.

El alojamiento está muy bien situado, la entrada es autónoma y si hay algún problema te ayudan vía WhatsApp o mensaje. En general es una habitación correcta, limpia y con la cama bastante cómoda, la medida de la habitación contrasta con la del baño, muy pequeño aunque está totalmente renovado, lo podrían haber hecho a proporción.

Overall its not bad its fully restored but they have placed misleading information there is no 24/7 reception... During night you kind of hear pretty much everything from the neighbour rooms...

去酒店要下斜坡，有點辛苦。 如果住2樓會有點嘈，因為附近有酒吧，大概3點才會關音樂。隔音有點差，旁邊房間岀入也會聽見，連說話也聽到

No check in staff. So make sure you have email availability on arrival. Room was compact. But had a balcony's with 2 chairs. Adequate bathroom. Hotel was clean and tidy. Is on a steep hill. So definately no good for lesser abled people. Good value for money. Good location.

Good and fast customer service, not so much locker space for luggage and bathrooms are a little worn down. From cost-quality perspective okay.

We staid one night and it was not far to the cathedral / Se area. Checkin and communication was fully online. We got a code to get into the building / room. There were some containers in case you want to lock luggage. I saw one couple who couldn't lock their luggage, as too big. The rooms were clean and nice. Directly the Street was not so nice, but only a few meters. Good for central stay.

O local possui excelente conforto, ótimo atendimento e super bem localizado. Super recomendo a estadia.

Falta personal que atienda en el hotel

Location of the accomodation was good, near to metro and train station and food choices. Room was adequate with sink, kettle etc. Check in was simple, using numeric code, and there was no reception counter. However the check in timing was very strict at 4pm. In addition, there was not enough lockers to be used in the event you need to use one to temporarily store your luggages.

Horrible

Location is great, just close to Sao Bento Station, but you have to walk up a very steep hill to get to the main door.

Absolutely terrible stay! This property is all virtual and which caused for lack of communication. Not helpful and would not assist us in any issues that arose. Took three days to hear back once we checked out. Our power went out in our room and we had no electricity, lights, and AC. They could not offer us another room but then at 11pm at night offered to move us hotels even though we contacted them in the morning and were checking out at 7am the next morning. Our shower head was broken and shower pressure was super poor! Then the drains weren’t working causing floods. Once I got ahold of them today they stated that we did not reach out, however Expedia reached out on our behalf several times and they denied refunds.

El acceso es una rampa muy empinada y dificil. La cama pequeña, señalizar mejor la entrada.

Bellissima posizione vicina a stazione metro bolhao. Check-in da fare online ma molto semplice. Letto e cuscino migliorabili, il resto curato e pulito. Consigliato.

The location was great. It had the smallest lift I have ever seen, but I was glad to have it. I appreciated the fridge. The room was small, but fine. They didn’t clean it the first day and checking in was a bit unsettling with no person there to assist. I didn’t understand that everything was done on line. The price was good.

Very close to Ribeira district. Check in online which was easy. Cleaning staff on site helpful on arrival. Place to store luggage until room was ready. Quiet side street. Very clean.

Checking in was a nightmare. There is no front desk person and we arrived early. The phone number didn’t work, all messages we sent had an AI response telling us incessantly to check in online (which we did days before arrival). We finally received a text with our room info but the codes did not work for 3 more hours. When we got to our room, it was under construction and there was no wifi code. So we had to go back and message them again and were told “they already sent it to us” but they did not. Argh.

A little hard to get to hotel as it is located downhill. Struggled with luggage