Penilaian & Ulasan Keseluruhan Cenobio Hotel & SPA Matera

The staff was very friendly, the hotel was very central and everything was great.

Beautiful hotel update in the old city. The hotel and staff were very welcoming and attentive. The views are amazing. Be aware there are many many steps to go anywhere in the old city…uneven, rocky and challenging to navigate. If you have any physical walking challenges you might find the hotel location problematic. Do yourself a favor, take a taxi and then you can have them meet you and help with your luggage.

Hotel é excelente, localizado no coração de Matera, staff muito atencioso. Bom café da manhã . Os quartos bem espaçosos

Nice place, beautiful rooms, great breakfast and charming staff. Some issues with the bed, which was resolved but could have been with better quality. AC unit was ok but not cooling to the degree we expected it to and the internet connection fairly poor during the two days of our stay.

We had an incredible stay here. The staff were so helpful and very responsive. Damiano is an asset to the hotel. We stayed in the room with a terrace , the terrace is large and had the most wonderful view. We made use of the private spa and massages which was an amazing experience. The hotel is a short walk ( down quite a few steps) from the main part of the old town. Quiet at night but close to all the sites. Would highly recommend.

Gleich ein paar Steps unterhalb der Piazza Duomo. Bereits vor Ankunft ein freundliches WhatsApp über Parking, da die Altstadt verkehrsfrei ist. Der Transfer vom Parking zum Hotel lohnt sich: Samir holt Euch am Piazzo Duomo ab. Das Zimmer ist sehr gross und modern eingerichtet. Sehr grosses Bad. Der Empfang von Damiano weltklasse. Das Frühstück ist vielseitig und die Organisation zurück zum Parking durch Mario hervorragend. A very nice place to stay.

Our room was unique and amazing. The staff were courteous and always available to help.

Fantastic place to stay! Great price! Beautiful view! Amazing Room & staff especially Mario , fantastic personality, helpful , who greeted us at the top of the stairs where the taxi dropped us off & carried our luggage down 80 steps to our room. Breakfast offered was so good with fresh bakery goods and yummy cappuccino. Come to this hotel, it is next door to the sextantio where our friends stayed and struggled with lighting in their rooms. Say hi to Mario!

Damiano and Samir were so wonderful and helped us have a fantastic stay. Very communicative and helpful. The hotel is clean, beautiful, and peaceful. Breakfast is fresh and tasty. And the shower was amazing!

Wonderful place and the staff were excellent! Wish we could have stayed longer. We will definitely go back!!! Thank you Mario!!

Beautiful hotel , the staff was amazing. Clean, breakfast was fantastic!

Lots of stairs.

Rigtig flot indrettet værelse. Usædvanligt flot og en oplevelse i sig selv. Morgenmaden var ikke super, men ok.

Such a beautiful city, room and wonderful service.

Amazing place. I only stayed one night but this was a comfortable place to sleep and shower after 20,000 steps in Matera. The host gave us a helpful map and showed us where all the best views are. He also recommended a nice gluten free restaurant for me, which was sweet. Breakfast was very nice.

Beautiful experience, hotel and staff. If walking to the hotel, accept their offer to meet you at the Piazza del Duomo. The directions given by Google Maps is wrong!

Overall we were very happy with both the large modern room, the friendly service and the good breakfast. I would’ve easily given this hotel 5 stars if it weren’t for its remote, unadvertised location. When booking the hotel I carefully read its description, and it never mentioned that the hotel is in the remote part of the old city (which is closed to traffic), 20 minutes’ walk from the nearest parking lot. Only after making our nonrefundable booking, we were informed that we will have to either walk this entire distance with our luggage, or pay 30€ extra for a round trip ride from the parking lot to the hotel and back. You can’t even get closer to the hotel to just drop or pick the luggage, even though the receptionist in the morning mislead us by telling us that we can drive to the nearby road. This turned out to be untrue.

Mario has been helping us to navigate around the town and book transfer for us. He addresses us with our names and makes us feels like home in this old ancient city. We love our stay in Cenobio and the room is fantastic and clean. It's an experience to stay in a cave room

It was a wonderful stay. The staff went above and beyond to make sure we were comfortable. If you are driving make sure to get in touch with hotel prior to arrival to make necessary parking arrangements. They will send shuttle for you, at extra cost, but totally worth it to transport your luggage to hotel. I'd definitely stay again!

There wasn’t hot water both morning when we were there. We had to call reception to get it fixed. Both days they fixed in less than an hour