Penilaian & Ulasan Keseluruhan Hepburn Bathhouse & Spa Villas

Do not stay at this place … for the money you pay .., per night …… it was dirty … stains on the carpet, curtains, furniture, the tiles were filthy and the customer service … the little there was of it .., was disinterested, unhelpful, and when the smoke detector in our room kept whistling.. they basically told us to fix … and I should have realized what kind of place it was … when we booked the penthouse for the 2 nights ( and fully paid for it) ….. a couple of days before we were due to stay I get a phone call saying they have to put us in 2 rooms instead ( which were right on the car park noisey and lights flashing in our rooms) because they were doing maintenance on the penthouse … ok … things happen …. and the first night we were there … there were people staying in the penthouse.., it was such a let down … it was meant to be this amazing country long weekend get away (which you pay a ridiculous amount of money for) …, wrong … and then they wanted us to pay bond for both rooms ….which we refused because we were meant to be staying in the penthouse… (two rooms together ) … and we were not advised of a bond at all to begin with … do we ended up just paying for one (after a very long “discuss” with a women who really should never be allowed to do “customer” service ….

Celebrated our 10th wedding anniversary and thoroughly enjoyed staying at the Hepburn Springs Escape Villas for 3 nights. Very modern, exceptionally tidy and very quiet location. Would highly recommend.

The place is wonderful. It says there is a washing machine but there isn't.

Horrible false adverting. Avoid at all cost

The property was so romantic, peaceful. Loved the spa in the room so perfect and fireplace. We really enjoyed our stay amd definitely come back again.

Amazing place to stay

Amazing property! It had everything my wife and I were looking for. Spa, Gas fireplace, Large balcony. We will definitely be back.

Wonderful stay, beautifully serene, knowledgeable staff, clear communication. The facilities are showing a bit of wear, and is becoming a bit dated - fixtures in the room are worn, doorhandles askew, spa bath water mixer was loose, jet on bath was worn and shot out once jets were switched on.

Amazing getaway very quiet and relaxing

Beautiful Villa definitely will be returning

Thank you, my stay was excellent. The property is truly a beautiful space in an excellent location I thoroughly enjoyed it would highly recommend

We had a awesome weekend away , Apartment was absolutely fantastic 😊 . Facilities Allround we close by & we're very enjoyable. We definitely will be back .

Beautifully appointed accommodation. Loved the open flow from bathroom, bedroom, living to balcony. Very peaceful. Would be so cosy in colder weather to be able to use the fire. Loved our stay!

The architectural designed villa was well thought out and exceptional. Great 3 night stay. Explored Hepburn Springs, had a spa day which totally relaxed me. Would highly recommend this accommodation and spa facility. Great dining options nearby but you could easily self cater as the kitchen is fully equipped. A thoughtful hamper was waiting for us with great local produce. Toiletry products provided were lovely and the in room spa Bath was amazing. Planning my next trip down. Would visit all year round.

Beautiful modern room with fire and spa

This property is beautiful to look at the features are lovely. I was disappointed in the condition of the room broken blind, broken towel rail and spa tap. Not cleaned effectively cobwebs and dust filled room. It is in a nice area and quiet but unfortunately the cleaners hired do not complete a proper clean.

This villas are lovely and are in a well set out and maintained area. They are spacious and the outlook is lovely. We had a few issues with using the entry code system, the remote for the fireplace not working and inadequate kitchen cooking equipment. Also the Venetian blinds at one end of the villa only block some of the light from security lights which are on all night.

I liked that the property is next to the hotsprings

Lovely place however finding were to check in took a bit, the curtains were very dirty and the shelf/behead hadnt been dusted in a long time which was yuk. Upon checking out the receptionist lady was very rude didnt greet me or even ask how my stay was just wrote down my room number and said next. She was to busy worrying about massage bookings than seeing out customers. Wont be back

Property is great, probably the best in the area, make sure that bed head get dusted every now and then otherwise it was the best, will be back !