Penilaian & Ulasan Keseluruhan Sentrim Castle Royal Hotel

My shower did not work and front desk did nothing to resolve the problem

Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!

The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.

Un hôtel historique,le seul bon hôtel à être ouvert en juillet 2022 dans le centre de Mombassa. Sa terrasse n’a pas changé depuis la construction de l’hôtel.Un hôtel mythique.

Mir hat nichts gefallen,so kann man ein Hotel nicht anbieten!!!

Good central location to explore Mombasa island. Needs some modernisation.

熱帯モンバサも朝夕は涼しいのだがホテルの部屋は灼熱地獄でクーラーは全く効いていない と言うかクーラーから熱風が あまりに暑いので裸で寝るしかないが裸でも眠れない暑さだった モンバサもホテルの部屋の暑さ以外はいかが 部屋の中の暑さは最悪

Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.

長旅の途中で疲れをとるのに最適。なんといっても植民地時代の初期の建物なので風格があります。ここに着くとほっとします。８月４～６日、１０日と４泊しました。部屋は十分な広さがあり、落ち着けます。７日の朝は６時に出発と慌ただしかったのですが、頼むとちゃんと６時前に朝食を用意していただけました。１０日に泊まった部屋はトイレの便器から水漏れがあったのが、ちょっと残念でした。スタッフは皆フレンドリーで、テラスでの食事も美味しかったです。

The Sentrim Castle Royal Hotel is an historic place in Mombasa. Unfortunately, as castle, is breaking in pieces, and for the royal, there is nothing remaining of what it could have been. I got a room in the five floor extension built without lift !!! but was kindly moved to the old building, with a lift, but where an exhausted AC heates more than cooles the room. One of the features of these old building or new extension rooms are their dirty walls, including spots of mosquitos the clients crushed, sometimes blood included. The furniture is old, the curtains are dusty. I only got one towel in my room, for all purposes, body, hands and floor. The cold water faucet was broken and the shower water jet got no pressure, just kind of dropping ... For unknown reasons the hotel stills holds two stars and I was charged 100 USD, a scam !!! I was also charged for a cappucino I got instead of my breakfast. It is not a consolation, but the staff was nice.

Ideal for business

I stayed 4 nights. The room furniture was outdated and needs modernizing. The bathtub fixtures were rusted, in particular the grab bars. Not little specks of rust but full-on (90%) rusted out. Didn’t feel safe even touching them to get in and out the tub. Each morning the bathtub had 3-4 centipedes in it. Water pressure and temperature weren’t adequate. The room wasn’t cleaned daily as evidenced by the bathtub ring and wash basin residue. Pay more and stay someplace else. Very disappointed.

部屋に置いていた荷物の一部が盗難にあいました。セキュリティ管理を疑います。地球の歩き方には高級と分類されていたのに。他の人も同日盗難にあったようです。

Abusive staff. Extra costs. No view. Rubbish place

I think the room you get definitely impacts the success of your stay at this hotel. Even though the rooms are somewhat tired and in desperate need of renovating, the room at the back of the hotel was just what I needed after my exhaustive journey and for the conference calls I needed to make. The staff were lovely as always, and the food was great! If only the hotel was renovated and the lift fixed, it would be getting a complete 5 from me!!

Decent hotels with the years showing Friendly and attentive staff All rooms with balcony, and quite large Good Wifi

Warm welcome and good service, but the room was basic and beds not very comfortable. Within walking distance to the old town and waterfront.

Great kication

Goed hotel, centraal gelegen, vriendelijk personeel, schone, mooie, ruime kamer. Top!

Very noisy road adjacent to bar and restaurant. Breakfast, very poor quality, greasy fried foods. Bar smells of cigarette smoke. Internet very slow. Bed very hard. Shower was good though.