I recently stayed at Al Bustan palace , and I couldn’t have been more pleased with the experience. From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. The check-in process was smooth, and the room was clean, spacious, and tastefully decorated. Overall, it was a relaxing and enjoyable stay. I’d definitely come back and highly recommend it to anyone looking for comfort and excellent service

The best hotel I’ve ever stayed at!

Cet hôtel est spectaculaire son Hall est unique au monde, la tranquillité offerte aux clients est assurée par un nombre important de staffs partout à l’entrée aux restaurants à l piscine, donc le service est fluide pour tout pas d’entente. Nous avions dit que nous venions pour fêter une graduation en master et ils ont été merveilleux ballons décoration gâteaux surclassement vraiment très touchant et unforgettable 🙏on reviendra

Exceptional facilities.

Amazing facilities and location with an incredible beach and pool.

Bellissimo hotel,ristorante a buffet eccellente,sia colazione che cena. Servizio ok,location molto bella

Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable

Wonderful weekend in Muscat at Ritz Carlton. Super massage at the spa. Great Greek food at the Greek restaurant.

Wonderful experience all over.very good food. Greek Restaurant excellent. Breakfast and dinner buffet top. Calm and away from the crowd.

We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.

Overall a great experience. The grounds of the hotel are amazing, including the garden, the pools and the spa. The beach is ok and the rooms are a bit outdated. The food is amazing and the service fantastic. Great place for families, they even have a "mini Waterpark" for the little ones.

Best resort I've ever been to in my life.

amazing

Breakfast was divine, pool amenities & spa outstanding!

We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated. The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food. Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.

The best experience I have had. Wonderful hotel, staff, management. Overall 10/10

The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.

Eccellente resort affacciato su una bella spiaggia. Servizi e attenzione del personale encomiabili. La SPA da poi modo di rilassarsi in ambiente molto curato

Hotellet er placeret helt fantastisk i en flot bugt med klart vand og bjerge i baggrunden. Maden er verdensklasse og veltilberedt, flot have, super service. Godt træningscenter, dejlig afslappende og rolig atmosfære. Værelset vi boede på var af ældre dato, det lugtede af kælder på værelset og del installationerne var af ældre dato. Stor kontrast mellem værelserne og hotellets øvrige faciliteter der var helt i top. Mad og drikke er dyrt på luksus hoteller i Oman.

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.