My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom

Struttura vecchia che necessita di rinnovamento. Aria condizionata poco efficace e con splits vecchi.

I like everything

2部屋予約、利用したが、一つはシャワーで熱いお湯が出たが、もう一部屋はほぼ水しか出なかった。　部屋の設備の状況がしっかりと確認されていない。

It was clean and the restaurant had really good food

Good hotel. Centrally located.

alors les suites, sont grande mais tout le reste est totalement dépassé !!!, je suis resté 17 jours, le matin même a 9h au petit-déjeuner, il y a pas grand chose et en plus c est toujours pareil !!! la literie sa va, j ai changé 2 fois de chambre !!! la premiere fois au 5 éme étage, au dessus il y a un club donc on entend tout !!!, 4 ème étage, on a eu un ronflement vibrant dans notre chambre !!! insupportable 3 jours pour réparé !!! sincèrement je voyage énormément mais la cela ne vaux que 3 *** !!! PISCINE PAS CHAUFFE ET JACUZZI EN PANNE !!!

The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!

Buena ubicación y excelente atención. La habitación muy cómoda pero la tv era muy pequeña para la distancia de mi cama al mueble . En los demás Excelente .

Dissapointed!!... price is too high for this hotel. Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose. I am requesting a reduced rate per night to be Charged. Thank you.

应当添加遮光窗帘

可以配置加厚的窗帘

Hotel antigo, mas muito bom. Ótima cama, quarto enorme. Ótima localização. Café da manhã com muita variedade e muito bom. Funcionários muito atenciosos. Por ser antigo, tem alguns detalhes que pecam.

Me gusto el hotel por la tranquilidad, el estilo clásico y la localización . Fueron siempre muy amables

We stayed one night not sure if I could have stayed longer. We found roaches in the bathroom and in the bedroom. My friends room was even worse, they had to change rooms. The kitchen was very old and falling apart. I didn’t use it but the pool looked nice at night.

Need maintenance, no clean, the breakfast is the best .

Excelente ubicación, habitaciones muy amplias y cómodas. Muy buen servicio en general

otel 5 estrelas. Fica no segundo anel da cidade perto das principais ruas comerciais e do centro. O Atendimento é maravilhoso, os quartos confortaveis. Tem salão de chá inclusive para as pessoas que não estão hospedadas no hotel. As piscinas são maravilhosas, ja que Santa Cruz é uma cidade extremamente quente.

Fine hotel. Good bargain for the money.

Encontrei pernilongos dentro do quarto o que foi um desconforto