Excellent services

Clean room, lovely staff, great breakfast with enough options for hot food and an omelette station. Try to request a room with the park view as the city view is not very nice!

It’s real Africa with locals staying here, bringing their family for Sunday brunch…. Staff is fabulous and the food quite tasty.

I had no hot water for the 2 days I stayed there and this messed up what could have been a lovely stay for me. Also my bedside lamp did not work the first day.

Lovely location overlooking national park. Big 5 Restaurant serves tasty authentic cuisine. Good value! Highly recommend!

Fantastic place, gutted to only have a night there as was travelling on. But staff great, amazing facilities (was able to get a 5am run in the gym) - if I had longer would enjoy the pool and restaurant, and used it as base for national park. But regardless, great place - thank you!

Clean room and good food

Nice room shame we had to leave early and didnt get to explore

The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.

Spotless rooms and excellent service

Good location near the airport. Nice restaurants and food options. Price could be a bit fairer.

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.

My stay was fabulous. The staff was all friendly, especially the Chefs and all his crew. Food was delicious and felt home.

Your night receptionist was rude.

Great rooms. The late check in and early check out was rough. I love the facilities. Thank you.

Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).

The staff , they were all excellent especially the security and the other gentleman at the door on arrival . Nothing was an issue and made our stay awesome 🙏

The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.

The staff was amazing , but booking was a bit busy as a group came in at the same time couldn’t be helped