The face of the property is beautiful, however, the furniture, and bathrooms need a serious update. I was injured at the property by a faulty bathroom door. The glass shattered, cutting me on numerous areas of my body. They sent up a rude housekeeper who did nothing but sweep up some of the glass and then ask me if there's any other visible glass I see? Are you kidding me? The glass was everywhere and when I told her, she went on about missing her ride to go home. The following day, I went to the front desk and they offered me a $75 gift certificate to their gift shop 😔. I declined and inquired about the spa package as it was Mothers day. He claimed to have set the appointment up, but when we arrived, the Spa informed me that there was no reservation and we had to leave. How embarrassing 😳. Some of the male staff and front desk ladies are all very welcoming,. Aside from them, the rest of the staff (cleaning, bar in Grand lobby,) need training on professionalism. My stay there was uncomfortable, and felt like I wasn't welcomed. My family and I agree to never visit this property again, and will be posting on all social media platforms for all not to stay either. If you're looking for esthetics only, then by all means, good luck.