Horrible service , do not stay in this hotel doesn’t worth the cost of a 5 stars hotel.

This was the first experience I’ve ever had. I would have expected more from the Sofitel brand, but honestly this was such a testable experience I will never patronize them ever.

yes

Le gym est vraiment petit avec peu de choix. Le restaurant ferme pendant des heures pendant la journee. Les prix sont tres chers en comparant avec la qualite, je parle prix de tout, hebergement, manger, boisson....

Oui Malheureusement les télé dans la chambre ne fonctionne pas

Had to change 3 times room, 1. No airco, 2. Door could not close properly, 3. Decided to pay extra and got an upgraded room and cpuld sleep with airco but no warm water. Supposed to be 5stars, at tye rates charged. Is just poorly run with people who are not interested to help you. I am a platinum member with accor, di could care less.

The rooms were excellent, clean, and tastefully furnished. The staff were friendly and always ready to help. The food at the restaurants were outstanding! Overall, it was a superb experience, and will surely stay here again if my trip passes through Abidjan again, and will undoubtedly recommend this facility to anyone.

Exceptionnel Comme toujours

Overall: very nice.

Very uncomfortable bed. I forgot a few items, they have not responded to my messages

Excellent staff!

Nice hotel.. but the dinner wasn’t that good.. the breakfast was excellent..

Aucun

Excellent hotel. Very good service

部屋は古くカビ臭い。エアコンは効かない。エレベータは動いたり止まったり。カジノのレストランは現金しか使えないなど非常に不快な滞在であった。

Really a disappointment for the historical record of this property. Staff not trained and not educated!!!

Not a great hotel, had issues from pickup to checkout. I ordered a car via the hotel for airport pickup. The car was dirty and had mosquitos Upon check in it took 30mins to get room key. Room was clean but dark, not enough light. No hot water, Aircon was not working and shower was leaking. Call maintaince, they repaired shower and hot water. Aircon the lowest it would go was 23degrees. Checkout, Printing invoice, agent advised they would email the invoice. Coming to a week still waiting on invoice. Have sent message via hotels.com and direct email no responce. I would not recommend this hotel

Friendly service, lovely breakfast buffet, great facilities (pool, restaurants, spa, in-house movie theatre). Would definitely stay again!

Servicio regular No parece un Sofitel

Really nice for Abidjan! Need to vastly improve the checkin and checkout process. Too cumbersome.