Southern Sun Maputo

Terokai Southern Sun Maputo
8.8
Sangat Baik
Daripada 180 ulasan
Kebersihan

8.8

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

8.8

Ulasan Pelancong Southern Sun Maputo

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40
Ulasan teratas
laverne
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10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Perfect for a break. Great food, lively bar.
Erik
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Avoid this hotel. The hotel is not maintained and the basic functions, heating/cooling, lack of cleanliness, plumbing and response to immediate and continuous issues was poorly handled. We had to leave. We were moved from 2 rooms on the 3rd floor with overwhelming moisture and cooling failure and a disgusting mildew odor. There were casual efforts to open windows and spray something that did nothing. The moisture and mold issues were obviously li standing. We were moved to other rooms on the 1st floor and then to two alternative ones on the 1st floor, with the same issues with plaster and light fixtures literally falling off the wall due to moisture. The doorman actually tried to bring us into and occupied room and the women was shocked, and scared. The rooms are actually falling apart. The staff is clearly expecting these concerns but they truly have no ability to fix the issues. They say ownership have been notified of the extensive issues and they “seem to do nothing” . The staff is helpless to correct any of it . We had to leave. We may or may not get our money back but the place is uninhabitable and should not be rented until overhauled.
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Richard
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10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

The hotel's beach setting with outdoor seating for dining, a pool, well-kept grounds, and a friendly staff, make this a great place to stay for business or pleasure.
Jann
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 98 minggu yang lalu

Hotels.com verified review

Friendly staff, outstanding Breakfast, average (and quiet expensive) evening menu.
CARLOS H
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 111 minggu yang lalu

Hotels.com verified review

Sobre o Hotel é muito bonito, bem localizado, mas foi um terror ao chegar, pois não achavam minha reserva que inclusive ja estava paga, e simplesmente disseram que nao tinham quartos, tive que mostrar tudo e ate chamar o Gerente pois ja eram cerca de 19hrs e estava eu minha esposa e filho de 7 anos e não tinhamos para onde ir, tentei falar com o Suporte da Hoteis.com também para localizar e nao conseguia, após mostrar tudo e cerca de 1 h de conversa, me arrumarram um quarto inferior ao que tinha pago e resevado com 2 camas de solteiro, e ainda tive que pagar 250$ para poder dormir a 1° noite enquanto tentavam achar minha reserva, por fim aceitei para nao ficar sem local para dormir, e por volta das 22hrs consegui contato via chat no suporte da Hoteis.com e me disseram que iam resolver, fui ate a recepção e ai me pediram desculpas, disseram q foi um engano etc..., e então me deram um outro quarto que inclusive nao era o que tinha reservado, mas o dia ja estava tão estressante que aceitei, pediram para voltar no dia seguinte para estornar o valor pago, voltei, tive q explicar tudo novamente, me trataram de início com aquele desdenho típico, até que depois de uns 10 minutos acharam, me pediram desculpas, e disseram que iam fazer o estorno da compra, mas ate agora não apareceu o estorno, vamos ver ate o fechamento da fatura., E o pior e que vi isso acontecer com pelo menos mais 3 pessoas, agora onde esta o problema eu nao sei, mas passei por esse inferno, desconforto e vergonha.
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Ester
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 111 minggu yang lalu

Expedia Group verified review

Great view and alao the friendliness of the staff
JHW
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 123 minggu yang lalu

Hotels.com verified review

This hotel is absolutely breathtaking. Rooms are clean and comfortable. The view is spectacular
Roberto Spies
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2.0
/10
Diulas 129 minggu yang lalu

Hotels.com verified review

I had a horrible situation with the Reception Managers, especially Mr. Jorge and Mr. Vasco. When paying for the extras, Mr Vasco increased the total amount, and when I asked for the receipt, but I only received the receipt after accepting giving to Mr, Vasco a BRIBE (he said “money for refresco”) . Otherwise he would not give me any confirmation of payment. Also, the receipt was showing an amount less than what I paid, and Vasco made me understand that the difference is going to him Very uncomfortable, disappointed. I felt horrible The hotel overall is not bad, but corruption, bribery … are unacceptable. They do have very nice workers, but Mr Jorge and Mr Vasco are definitely people I cannot trust.
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Stein
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 145 minggu yang lalu

Hotels.com verified review

Veldig bra hotell ved havet i Maputo. Alle ansatte var veldig høflige og smilende og imøtekommende. Frokosten var vedlig bra med alt du kan ønske deg. Bassenget var dint og rent. Rommene pent innredet om enn litt slitt. Men ikke så slitt at det påvirket oppholdet. Klimaanlegget fungerte bra. Vi testet også kveldsbuffeten og lunsjbuffeten ved flere anledninger og maten var bra og god. Alt smakte godt. Fikk veldig god hjelp av Concierge Rose til å booke turer og utflukter.
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Bongani
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 147 minggu yang lalu

Hotels.com verified review

All was good and friendly people...except not understanding wh3n you say family room...with a 16 year old son you NOT share same space with him
BRAD
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 149 minggu yang lalu

Expedia Group verified review

Food and dining room staff was great as well as the Assistant Food and Beverage manager Nasser. Rooms were outdated. Bathroom shower was in poor condition and the lighting in the bathroom was terrible. Pool lounge chairs were worn out.
Maria
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 150 minggu yang lalu

Expedia Group verified review

We had a fantastic stay here. Even though there were some Mastercard issues everyone was very helpful and service minded. The breakfast was fantastic
James
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 154 minggu yang lalu

Expedia Group verified review

Internet in the room was poor. I had to go downstairs to do my work. The food was soso. I checked out a day early and want a refund for one night.
Alain
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 176 minggu yang lalu

Hotels.com verified review

Nice hotel in Maputo. Arlindo was especially very helpful. Some of the people in the restaurant could have been a bit more smiling and service minded though. The smell in our room was not so good, a bit "old, humid smell", but all in all a good stay with good food. Very nice garden and swimmingpool area.
Rina
10.0
/10
Diulas 179 minggu yang lalu

Expedia Group verified review

Very cozy and cute.
Peter
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 183 minggu yang lalu

Expedia Group verified review

Frühstück, Lage, Sicht auf das Meer
Paulo
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 195 minggu yang lalu

Hotels.com verified review

I Highly recommend the Suthern Sun Hotel Although the rooms need a little bit of an update, as certain things start to look a little bit old and rusty, but it’s always kept clean. People are kind, eficiente, room and bed are comfortable, and food is great 👍👌
Nicholas
8.0
/10
Diulas 198 minggu yang lalu

Hotels.com verified review

I had a good time
Melissa
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 215 minggu yang lalu

Expedia Group verified review

Beautiful location!
Chetanbhai
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 215 minggu yang lalu

Expedia Group verified review

Little slow service.
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