Rooms are perfect. The staff are awesome. Breakfast was amazing. Hot tub was really nice so refreshing.

El personal que atiende para el check in es poco amable, igual el personal de seguridad están perdidos.

Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious

Todo estuvo perfecto muchas gracias por todo

Great staff and room, stayed in the back tower, no noise.

Clean room, centrally located and good breakfast.

Room was good. Breakfast was great. Lobby personnel could benefit from customer service training.

Decent hotel, not a great location

Everything specially The staff

Todo excelente

This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.

Excellent hospitality and great helpful staff. Premium decor and royal feel.

O hotel é bem tranquilo, embora acredite que o café da manhã possa melhorar

Alles sehr schön und sauber

Nice room. Easy check in. Nice breakfast.

Great location, very nice clean Hotel.

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.

Everithing good

The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.

Excelente opción. Tener cuidado de la zona pero el hotel no tiene culpa de eso