Muy buena atención y buen trato

Pésimo hotel, no lo recomiendo llegar nunca

The property was a little dated and could use an update. The ladies serving breakfast were great, yet the front desk staff were a little reserved. The location can't be beat. You're within walking distance of all sorts of shops and restaurants. And you do get great value for the price.

El hotel muy bien ubicado, con facilidad de un parqueo pagado muy cerca. El desayuno muy bueno. La habitación limpia pero los colchones ya necesitan un cambio, estuvo fatal , hundido, no se podía descansar bien y encima esa cama rechinaba terriblemente. Deberían considerar cambiar colchones.

Great location and funky decor. Different enough to be cool with character. No luxury and kinda cold, so that’s why not 5 stars but excellent for the price.

MY ROOM VERY QUIET...BEDDING WAS WONDERFUL. I HAVE A HIP INJURY.SO COULD NOT CLIMP.STAIRS FOR BREAKFAST.. THEY BROUGHT ME MY BREAKFAST EACH MORNING...THANK YOU FOR WONDERFUL STAY AND CARRING

Needs a lot of maintenence

Very affordable, clean and walkable to Cuenca downtown

They promised a airport shuttle pickup. Never came. They promised a late night check-in 9:00 pm no luck. When I arrived at 10:00 pm the front doors were locked. I rang the bell for 10 minutes but no answer. I had to find a taxi and look for a new hotel.

Excelente atención

Muy indo hotel, tranquilo , las camas son grandes y el desayuno estuvo bueno

Lindo

Hébergement typique, bien placé, personnel agréable.

Nice little hotel in the historic district

Nice hotel. Good breakfast. Very well located in historic area. Good WIFI (you may need to insist on this. Some of the staff did not seem aware of all the options). Great value.

Bien

It was amazing, first time in Cuenca celebrating my mom's birthday. Excellent customer service, very friendly. They made us feel welcome during our stay. The price was great, the location was great, and overall very satisfied. I highly recommended Thank you for your service.

Nice person y nice place

El recepcionista Lauro dure un amor muy amable el internet estaba teniendo problemas y me ayudó con el internet de alante y su atención ami esposo y ami muy buena Gracias por todo volvería nuevamente somos de Boston Massachusetts y nos encanta cuenca.

I came to a conference and the hotel's location was perfect! It was two blocks from everything. Great people and service. Front desk was attentive and the breakfast was very good. Service was wonderful. Room was quiet!